Hillingdon Council: Putting our Residents first.
About the role
We are excited to offer this senior management role working for London's second largest borough as part of its Corporate Communications service.
Whether your background is in the private or public sector, this is your opportunity to join a large council during what is an interesting and challenging time for local government.
Reporting to the Head of Corporate Communications, you will be a key player in the service, managing its media and campaigns and web and digital content teams.
As Media, Campaigns and Digital Content Manager, you will build, manage and maintain the reputation of the council and support its strategic objectives through the effective use of communications channels.
We are looking for a creative, talented, results-driven manager to lead and develop media relations, an annual programme of campaigns, and play a key role in driving forward the council's digital transformation project as its customer contact models are redefined.
You will ensure agreed team plans and performance targets are delivered and that a culture of putting residents first and continuous service improvement is maintained.
Strong written and oral communications skills are a must as well as the ability to maintain effective working relationships with a variety of internal and external stakeholders - from officers and senior managers from services across the council, to elected members, media agencies and partner organisations.
This role also includes deputising for the Head of Service, as required.
You will be an experienced communications manager possessing strong leadership skills to engage, motivate and develop the teams in communicating the council's vision, priorities and activities.
As Media, Campaigns and Digital Content Manager, you will carry out a mix of managerial and operational responsibilities and have significant experience in media relations and securing positive news coverage, overseeing and delivering high quality and successful publicity campaigns to deadline and budget, and producing engaging and effective digital communications to ensure that residents are well informed about the work the council does and the services it provides.
You will be a strong writer with demonstrable experience of producing content for a range of audiences and carrying out proactive and reactive media relations, as well as crisis or emergency communications. You will also have significant experience in providing marketing and communications advice to a range of stakeholders, including producing and delivering integrated and innovative communications plans and strategies.
Demonstrable experience in analysis and evaluation of communications and campaigns to inform performance and future working is also a must.
Having an understanding of emerging digital technologies, tools and trends is crucial, as well as experience of using content management systems.
Working within the Corporate Communications service is fast-paced and busy, therefore you must be able to deliver results under pressure, have the ability to work flexibly to meet the needs of the service (which includes working out of hours, attending meetings and working as part of on-call system) and possess strong workload management skills to not only prioritise your own tasks but to also support your team in managing theirs.
Please note we are unable to offer full-time remote working for this role.
What we offer
We offer a range of Company benefits. These vary according to the business area and role but may include:
- local government average salary pension scheme
- free parking (4 days a week) if based at the Civic Centre
- a 36-hour week for all full-time staff
- generous holiday entitlement: a minimum 25 days a year (plus bank holidays), rising to 28 days after five years' service. For more senior positions holiday entitlements can rise to a maximum of 36 days
- career breaks
- flexible working hours
- season ticket loan
- access to a Credit Union
- access to a wide range of training and courses
- discount on a variety of Adult Education courses run by the Council
- payment of professional fees where these are required
- discounts at council-owned leisure centres and swimming pools at Hillingdon (Uxbridge), Queensmead (South Ruislip), Highgrove (Ruislip) and Botwell Green (Hayes)
- cycle purchase scheme
- car sharing scheme
- 30% discount on green fees at council-owned golf courses
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS check as well as other employment clearances.