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This Vacancy has closed.

Support Officer

  • Employer: Hertfordshire County Council
  • Reference: HCC17479
  • Published: Wed 15/09/2021, 13:24 PM
  • Closing on: Sun 26/09/2021, 23:24 PM
  • Working Pattern: Full Time
  • Hours: 37 hours
  • Salary: £19,312 - £20,903
  • DBS Check: No
  • Location: Stevenage , Hertfordshire

Job Title: Support Officer

Location: Farnham House, Stevenage, East and North Herts Integrated Discharge Team

Salary Range: £19,312 - £20,903

Hours: 37 Hours Per week

Contract: Fixed term - 12 months

Diversity: We are an inclusive employer and value a diverse workforce

Job Duties:

East and North Herts Integrated Discharge team work closely with our partners to develop more integrated pathways for people requiring health and social care services.  The designated Post hospital review team works to enable Service users in the community.

We are looking for a Support Officer to provide specialist support to Management and carry out administration duties to the team, including:

Using IT systems

Managing referrals

Making and receiving phone calls

Organising meetings

Creating and maintaining spreadsheets and databases

To improve outcomes for service users, the Post hospital review team support a 7 day service.  The successful candidate will therefore be asked to work on consecutive Saturdays and Sundays once every eight weeks, and will receive days off during the weeks before and after covering a weekend. The successful candidate will be based in Farnham house, Stevenage.

Please detail in your supporting statement how your experience meets the above criteria.

Closing Date: Sunday 26th September 2021
Interview Date: Monday 4th October 2021

For an informal discussion and more information please contact:

Catherine Sherriff 07812323163 - Catherine.sheriff@hertfordshire.gov.uk


Benefits of Working for HCC:

  • Flexible Working Arrangements (depending on the role)
  • Excellent Career Development
  • Salary Exchange for Additional Benefits
  • Excellent Pension Scheme with Employer Contributions
  • Shopping Discounts
  • Support Groups & Wellbeing Schemes

Application Information

How to Apply: Please follow the 'Apply for Job' button at the bottom of the screen. As part of the application you will be required to upload your most recent CV ensuring gaps in employment have been addressed and includes your current, or most recent, employer. You are also asked to provide a supporting statement which is your opportunity to evidence how your skills, knowledge and experience match what we are looking for based on the Person Specification area of the attached Job Outline. If you do not supply a supporting statement, your application will be rejected.

Important Note re Interviews: Where we are able to, and in accordance with current COVID-19 Government guidelines in regard to social distancing, all interviews will be held virtually via Microsoft Teams. Full details on how this will work will be sent to you, should you be shortlisted for an interview.

Fixed Term and/or Secondment: This is a Fixed Term or Secondment vacancy. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the attached Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.

Non Hard to Fill Roles
Overseas Applications: We will accept applications from all applicants who already have an established right to work in the UK. Unfortunately, we are unable to provide sponsorships for this post

Additional Information

English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.

Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Why Hertfordshire: Watch our ‘Why Hertfordshire’ video. Our staff use their own words to tell their story and share their experiences of what it is like working here. Take your next step in your career.

Hertfordshire County Council is currently undertaking a review of its pay structure and terms and conditions. The council is undertaking this review as part of its commitment to continuing to be an employer of choice, by ensuring that its pay and terms and conditions are relevant to future working practices. You can read more about this on our website


  • Job Outline
  • Employer: Hertfordshire County Council
  • Reference: HCC17479
  • Published: Wed 15/09/2021, 13:24 PM
  • Closing on: Sun 26/09/2021, 23:24 PM
  • Working Pattern: Full Time
  • Hours: 37 hours
  • Salary: £19,312 - £20,903
  • DBS Check: No
  • Location: Stevenage , Hertfordshire

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