Contract type: Permanent
Working pattern: Full-time
Closing date: Friday 24 September 2021
How to apply: Please apply via the following link - https://www.eastsussexhighways.com/careers
Who to contact if you have a query: Clair Eastes, 07968600020.
About the role
We are looking for someone with excellent communication skills, proven customer service experience, the ability to convey information clearly and good IT skills. If you are a hard working, flexible individual who enjoys working as part of a committed team, we look forward to hearing from you.
In 2016, East Sussex County Council awarded a 7 year Highways Infrastructure Services Contract to maintain and improve our highway network. Costain & Jacobs formed a Joint Venture to deliver the end to end Highways Service. The service covers management of stakeholder and maintenance of all aspects of the Highway, including street lighting, traffic and signals, drainage, carriageways, footways, bridges and structures. The customer is at the heart of everything we do and we consistently strive to deliver a great customer experience.
In this interesting and diverse role at the heart of East Sussex Highways and local government you’ll work closely with all teams across the highway services. You will be the first point of contact for customers and will provide professional responses via the phone, email and letter. You will take ownership of customer queries, seeing them through from start to completion within given timescales.
For an informal discussion, please contact Clair Eastes on 07968600020 or email@example.com
Your starting salary will be pro rata if the above position is part-time or term-time only.