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Senior Support Officer

  • Employer: Hertfordshire County Council
  • Reference: HCC17467
  • Published: Mon 13/09/2021, 15:29 PM
  • Closing on: Mon 27/09/2021, 15:29 PM
  • Working Pattern: Full Time
  • Hours: 37 hours
  • Salary: £20,903 - £25,481
  • DBS Check: No
  • Location: Countywide, Hertfordshire

Job Title: Senior Support Officer

Location: Hybrid Working, Currently under review.

Salary: H5-H6 £20,903 - £25,481

Hours: 37 hours per week

Contract: 24 month fixed term or secondment

Job Duties:

The Integrated Accommodation Commissioning Team is recruiting a Senior Support Officer to ensure that residential and nursing services commissioned in Hertfordshire are safe, high quality and good value.

The Officer will be responsible for working within a commissioning team to support the delivery of the Discharge to Assess Pathway across the county.

Key responsibilities will include:

  • Ensuring that records are up to date and recorded on
  • Undertake project work, compiling reports/briefings, assessing the impact of changes and documenting required information.
  • Produce reports on provider performance.
  • Provide professional support to senior officers and managers, including minute taking, undertaking an ambassadorial role dealing with confidential and sensitive matters.
  • Manage utilisation of and provide expertise in software packages such as Microsoft Office, production of documentation according to local procedures and statutory or legal requirements.

This rewarding role provides an opportunity to make a significant, positive impact on the care of people in Hertfordshire.

As part of the application, you will be required to complete a full supporting statement detailing your suitability based on the requirements of the role. We are unable to consider applications that do not include a full supporting statement.

Closing DateMonday 27th September 2021
Interview Date: Tuesday 5th October 2021

For an informal discussion and more information please contact: Sophie Aldwinckle, Commissioning Manager, Integrated Accommodation Commissioning Team on 078123 24227.

Benefits of Working for HCC:

  • Flexible Working Arrangements (depending on the role)
  • Excellent Career Development
  • Salary Exchange for Additional Benefits
  • Excellent Pension Scheme with Employer Contributions
  • Shopping Discounts
  • Support Groups & Wellbeing Schemes

Application Information


How to Apply: Please follow the 'Apply for Job' button at the bottom of the screen. As part of the application you will be required to upload your most recent CV ensuring gaps in employment have been addressed and includes your current, or most recent, employer. You are also asked to provide a supporting statement which is your opportunity to evidence how your skills, knowledge and experience match what we are looking for based on the Person Specification area of the attached Job Outline. If you do not supply a supporting statement, your application will be rejected.

Important Note re Interviews: Where we are able to, and in accordance with current COVID-19 Government guidelines in regard to social distancing, all interviews will be held virtually via Microsoft Teams. Full details on how this will work will be sent to you, should you be shortlisted for an interview.

Safeguarding: Safeguarding children and adults is of utmost importance to Hertfordshire County Council. The Council requires employees to abide by legislation and best practice to enable Hertfordshire to achieve this. This role has been identified as requiring a Disclosure & Barring Service (DBS) check. For more information Click Here

Fixed Term and/or Secondment: This is a Fixed Term or Secondment vacancy. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the attached Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.

Internal Vacancy: This is an internal vacancy and therefore applications from HCC/Local Authority employees only will be considered in the first instance.

Non Hard to Fill Roles
Overseas Applications: We will accept applications from all applicants who already have an established right to work in the UK. Unfortunately, we are unable to provide sponsorships for this post.


Additional Information


English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.

Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Why Hertfordshire: Watch our ‘Why Hertfordshire’ video. Our staff use their own words to tell their story and share their experiences of what it is like working here. Take your next step in your career.

Hertfordshire County Council is currently undertaking a review of its pay structure and terms and conditions. The council is undertaking this review as part of its commitment to continuing to be an employer of choice, by ensuring that its pay and terms and conditions are relevant to future working practices. You can read more about this on our website


  • Job Outline

How to Apply

Please apply online via the link provided.

Apply Now

  • Employer: Hertfordshire County Council
  • Reference: HCC17467
  • Published: Mon 13/09/2021, 15:29 PM
  • Closing on: Mon 27/09/2021, 15:29 PM
  • Working Pattern: Full Time
  • Hours: 37 hours
  • Salary: £20,903 - £25,481
  • DBS Check: No
  • Location: Countywide, Hertfordshire

Vacancy Location