Hours of work: 18.5 hours per week
Working pattern: Part-time
Fixed term until: 31st March 2022
Closing date: Sunday 19th September 2022
Interview date: To be confirmed
For an informal discussion, please contact Hayley Kent, Library Manager, on 01424 724514.
Work rota for Hailsham Library post:
Week 1: Tuesday 10.00 - 17.00, Thursday 10.00 - 18.00, Saturday 10.00 - 17.00
Week 2: Tuesday 10.00 - 17.00, Thursday 10.00 - 18.00, Friday 09.30 - 13.00
Work rota for Heathfield Library post:
Week 1: Tuesday 09.30 - 17.00, Wednesday 09.00- 13.30 (at Wadhurst Library), Friday 09.30 - 17.00
Week 2: Wednesday 09.00 - 13.30 (at Wadhurst Library), Friday 09.30 - 17.00, Saturday 09.30 - 17.00 (at Hailsham Library)
About the role
Our libraries provide a welcoming environment for everyone. The modern library is more than an opportunity to borrow a free book. People visit our libraries for a wide range of information such as getting online, job-seeking, health and well-being or national and local information. We also work in partnership with a number of different organisations on a regular basis, some are based in our buildings and others visit and hold sessions.
An excellent Library Assistant has good customer services and communication skills; helping our visitors to join the library, use computers and find the information they need, with a great knowledge of what we hold and the local services available. Key to the Library Assistant role is being able to signpost people to what they are seeking.
We have a vacancy for a proactive, self-motivated and flexible person to work in a customer focused environment. You must enjoy working with and serving people as your duties will include staffing the customer counter, answering a wide range of enquiries and maintaining our service provision. Good ICT skills are important but knowledge and experience of working in a library is not essential as full training will be provided. If you have a passion for customer service and a keenness to learn about the service we would like to hear from you.
There are 2 posts available, 1 based at Hailsham Library and 1 based at Heathfield Library. The Heathfield post also involves working every Wednesday at Wadhurst Library and 1 Saturday in 2 at Hailsham Library. In both posts, you will be occasionally required to work in other libraries within East Sussex. Please state the post you are applying for in the Desirable Criteria section of your application. You are welcome to apply for both posts.
Your starting salary will be pro rata if the above position is part-time or term-time only.
Work Permits: we may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Border Agency’s Points-based Immigration System.
Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits.
East Sussex County Council is an equal opportunities employer. We welcome applications from all suitable candidates, regardless of race, gender, sexual orientation, disability or age. All applications are treated on merit.