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This Vacancy has closed.

Application Support Officer

  • Employer: Huntingdonshire District Council
  • Reference: HDC/21/163833
  • Published: Mon 06/09/2021, 15:45 PM
  • Closing on: Fri 17/09/2021, 12:00 PM
  • Working Pattern: Flexible Hours, Full Time
  • Hours: 37 hours per week
  • Salary: £21,920 - £23,953
  • DBS Check: No
  • Location: Cambridgeshire, Huntingdonshire

3C ICT is our shared IT service between Cambridge City Council, Huntingdonshire District Council and South Cambridgeshire District Council. The shared service was established in April 2016 to provide a more efficient way of delivering ICT services across the three partner councils and has now matured into a reliable and efficient operation.

 

Our team of 80+ staff provide a range of services from digital development and integration, to server management and maintenance as well as standard desktop and business application support. On a day-to-day basis, we manage and deliver all the IT systems and services needed by our partners and customers. We are a modern IT Operation utilising Office 365, Microsoft Azure, DevOps and other up to date applications.

 

Our vision is to help our Council partners standardise, automate, integrate and optimise their IT systems to help them gain the best possible business benefit from their investment whilst maintaining the strictest standards of security, privacy and flexibility. This approach also helps them realise the combined economies of scale of working in a local government partnership.



Ultimately our work improves outcomes for local residents and businesses giving our staff the opportunity to feel that they are contributing to the local area in a positive way and supporting those most at need through difficult times. 

 

An opportunity has arisen in the 3C ICT Application Support Team for a highly motivated IT enthusiast to cover a 6 month secondment.

 

The work involved will be incredibly varied and will require you to assist users with all aspects of Corporate Applications Support, including troubleshooting faults, account security management etc.  You will be collaboratively working with other teams within the ICT Shared Service along with our Corporate System Suppliers.

 

The successful candidate will:

·       Have strong communication skills and work well under pressure

·       Have an organised and methodical approach

·       Have a keen interest in all things IT!

·       Have demonstrable customer service experience

Knowledge of Office 365, Teams & SharePoint would be an advantage, but is not essential as training will be provided.

 

We want to employ staff who embody our icare values (Inspiring, Collaborative, Accountable, Respectful, Enterprising) all of which support our ultimate purpose of putting our customers first.

 

TO APPLY A full job description along with details of how to apply can be downloaded from our website at https://www.huntingdonshire.gov.uk/jobs/current-vacancies/

 

Should you have any additional questions regarding submitting an application, please contact our Recruitment Business Partner recruitment@huntingdonshire.gov.uk 

 

Closing date for completed applications is 17/09/21 and interviews will be held wc 20/09/21

 

Please note that the official closing date is as above and will be the correct date. Some third party websites may have different dates so please always refer to the HDC website for the official closing date to ensure you do not miss out on applying.

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We are currently working remotely for the foreseeable future when we anticipate returning to the office on a flexible basis which will still include work from home and flexi time opportunities but candidates should be within commutable distance of our offices in Huntingdon, Cambourne and Cambridge in order to attend occasional meetings in person.

 

At HDC we seek to employ candidates from a range of backgrounds in order to bring diversity of thought and make our organisation more innovative. We are seeking candidates who are looking for their next fixed term opportunity on a full time, part time or condensed hours basis. We will consider any flexible arrangements and are a supportive employer enabling our staff to work in an environment that produces high standards of work in an employee led environment. We also offer a highly competitive Local Government Pension Scheme and provide an array of services, networks and training to support your health and wellbeing as well as generous holiday entitlement dependent upon length of service.

Equality, diversity and inclusion is at the heart of our recruitment and along with our values we are committed to creating an inclusive working environment, where diversity is valued; there is equality of opportunity and all areas of the community we serve are represented. We therefore welcome applications from all sections of the community and we offer a range of benefits to encourage a work life balance.

Downloads

  • Job description
  • Employer: Huntingdonshire District Council
  • Reference: HDC/21/163833
  • Published: Mon 06/09/2021, 15:45 PM
  • Closing on: Fri 17/09/2021, 12:00 PM
  • Working Pattern: Flexible Hours, Full Time
  • Hours: 37 hours per week
  • Salary: £21,920 - £23,953
  • DBS Check: No
  • Location: Cambridgeshire, Huntingdonshire

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