Hours of work: 37 hours per week
Working pattern: Full-time
Fixed term for: 12 months
Closing date: Sunday 26 September 2021
Interview date: to be confirmed
For an informal discussion or if you have any questions about this role, please contact Eliza Boniface - Direct Payments Team Leader on 01323 466740, Alison Beaumont - Direct Payments Team Leader on 01323 466931
About the role
An excellent and rewarding opportunity has become available for a full time fixed term Direct Payments Assistant to join our team within Adult Social Care Financial Services.
This role is based at St Mary's House, Eastbourne. The successful candidate may be home working where necessary/appropriate until such time as Covid-related restrictions are relaxed and staff can return to the office.
You’ll be a key part of the team and be responsible for ensuring the smooth delivery of direct payments to Adult Social Care clients.
You’ll also coordinate correspondence for the team by telephone, letter and email. Our customers require varying levels of support therefore excellent customer service skills will be required.
You’ll need knowledge of working with computers including Windows operating systems and Microsoft Office and have 5 GCSEs or equivalent including Maths and English at A-C grade or equivalent level experience. You’ll work on a number of bespoke database systems for which you will receive full training and ongoing support.
Due to the flexible nature of the role it’s important you are organised, self-motivated, collaborative and empathic and have an understanding of the needs of vulnerable people.
If you’re successful you will benefit from access to on-going training as well as excellent standards of support and supervision.
The department is a great place to kick start a career in customer services within a team who actively encourage progression, so if this sounds like the role for you, we would love you to apply using the link below!
This post is subject to an Enhanced DBS check or Enhanced check for Regulated Activity with the Disclosure & Barring Services (previously the Criminal Records Bureau). For further information about what is required in this process please go to http://www.gov.uk/disclosure-barring-service-check. Please note that we require evidence of an overseas police check if you have lived or worked abroad.
Your starting salary will be pro rata if the above position is part-time or term-time only.
Work Permits: we may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Border Agency’s Points-based Immigration System.
Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits.
East Sussex County Council is an equal opportunities employer. We welcome applications from all suitable candidates, regardless of race, gender, sexual orientation, disability or age. All applications are treated on merit.