Housing Options Officer: (CHOU030)
Temporary 2 year fixed term contract
£26,511 pa - £28,672 pa + Car Allowance up to £1,239 pa
Mid Sussex District Council is a dynamic, forward thinking local authority in the heart of southern England. We have clear priorities, and are proud that local people consistently rate our services highly. We are based in Haywards Heath at the centre of the largest opportunity for development identified in the Coast 2 Capital Strategic Economic Plan and the Greater Brighton City Deal.
Working in local government is a highly satisfying and rewarding experience in so many ways. In return for the contribution you’ll make to the local community, we are a great employer to work for, situated in a glorious part of the country with great benefits to offer
We are looking for a Housing Options Officer to join our busy frontline Housing Options Team. The right candidate will enjoy team work and enthusiastically embrace our proactive housing options approach in preventing homelessness finding innovative and imaginative solutions for people in housing difficulties, enabling them to retain their current home or achieve a planned move to alternative accommodation. This will include working closely with letting agents and private landlords to develop positive working relationships.
You will also help implement the duties of the Council in respect of persons who are, or may become, homeless. This will involve interviewing people, investigating formal homeless applications under the homelessness legislation, making legal decisions and securing temporary accommodation.
You will be able to work on your own initiative and have a positive, enthusiastic and cheerful attitude towards the public and colleagues. You will have excellent interpersonal skills, including the ability to communicate calmly even when under pressure. Excellent interviewing, negotiation and organisational skills and the ability to deal with difficult situations will be a prerequisite. You will regularly be required to make very difficult and complex decisions on contentious matters affecting the future housing prospects of our customers.
Detailed knowledge of homelessness legislation, welfare benefits and landlord & tenant law would be desirable but not essential. Keeping clear and concise records will be an essential part of your work. You will also be expected to visit people in their own homes.
It is essential that you have a full driving licence and use of car, for which an allowance will be paid.
Close date: 17 September 2021
Interview date: 28 September 2021