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This Vacancy has closed.

Service Link Officer

  • Employer: Hertfordshire County Council
  • Reference: ACS/21/160143
  • Published: Tue 27/07/2021, 12:00 PM
  • Closing on: Sun 08/08/2021, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £25,000 - £34,999
  • DBS Check: Enhanced
  • Location: Hemel Hempstead & Stevenage , Hertfordshire

An exciting opportunity has arisen for a Service Link Officer, to work within the Business Support Team in the East and North Herts/West Herts Integrated Discharge Service.

You will work closely with frontline social care workers and managers to investigate and resolve complex financial queries relating to service user care charges, in line with current government legislation.

You will responsible for completing preventative work to ensure income generation. You will also be responsible for monitoring and resolving complex financial assessment matters.

You will need to be an excellent communicator, both written and verbal, with the ability to change your approach dependent on the audience. This is vital given you will have regular contact with service users and their families as well as partnership agencies, such as Care Providers and the NHS.

Please provide a supporting statement how your skills and experience meet the criteria in the attached Job Outline and clearly specify which local area that you are applying for.

Closing Date: 8 August 2021
Interview Date: w/c 16 August 2021

For an informal discussion and more information please contact:

Catherine Sherriff, Business Support Team Manager on 01442 454220 or via email at catherine.sherriff@hertfordshire.gov.uk for the East and North Herts Position

Imran Majeed Business Support Team Manager on 01438 843447 or via email at Imran.majeed@hertofrdshire.gov.uk for the West Herts position.

  • Employer: Hertfordshire County Council
  • Reference: ACS/21/160143
  • Published: Tue 27/07/2021, 12:00 PM
  • Closing on: Sun 08/08/2021, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £25,000 - £34,999
  • DBS Check: Enhanced
  • Location: Hemel Hempstead & Stevenage , Hertfordshire

Vacancy Location