About The Job
Salary: £32,910 - £35,745 per annum
Working Pattern: Full time, 37 hours per week
Location: Centenary House, Worthing
Interview Date: 10 August 2021
As the Senior Advocate, you will be responsible for the delivery of all aspects of the service at the direction of the IVS and Advocacy Manager. This role is responsible for the delivery, monitoring and line management of a high-quality advocacy service. The Senior Advocate also supports the IVS and Advocacy Manager in Development of the scheme.
As the post holder, the job requires you to work under pressure and to tight timescales, carrying out a wide variety of tasks in any one day - supporting young people, responding to enquiries, preparing reports, maintaining data and statistics, advising Advocates on case management issues, providing supervision, etc.
The work will involve exposure to people, subject matter, or incidences likely to regularly place emotional demands on the job holder (e.g. experiencing challenging behaviour when meeting a child, dealing with vulnerable individuals or those with complex problems). There is a regular and intrinsic requirement to communicate in English with members of the public.
The ability to travel independently to locations across and outside the County is essential (e.g. to meet with young people placed in and out of county). The role will also require flexible working to meet the needs of young people (e.g. seeing young people outside of school/work hours).
In the absence of the IVS Manager, you will need to progress a series of day-to-day activities, making frequent decisions and exercising initiative without immediate access to a manager, but consulting with a senior manager on policy or resource issues, as well as matters of good practice and safeguarding.
Experience and Skills
- Ability to analyse and interpret complex people related information and data to prioritise needs and to negotiate and implement effective plans for intervention and service provision. With the ability to analyse complex situations and provide solutions that balance risks/resources and desired outcomes.
- Highly developed interpersonal and communication skills, to interact effectively with a range of young people, to engage and empower through direct work. To create and maintain effective working relationships, influencing the behaviour and conduct of colleagues and other professionals in order to ensure the highest level of service.
- Effective people management skills with the ability to provide direction, motivate and develop staff, demonstrate the ability to successfully transfer bespoke knowledge and "up-skill" employees or others.
- Ability to work in partnership with carers, colleagues and a variety of external agencies in order to deliver the most effective service, including the ability to act as a Lead professional, facilitating and co-ordinating multi-agency meetings and plans.
- Ability to work professionally, to reflect on own practice and take responsibility and be proactive in relation to own work and professional development. To recognise the limits of accountability and responsibility, understanding when to seek appropriate support, advice and supervision, and benefitting from professional development.
- Excellent literacy, numeracy and IT skills in order to maintain records, to produce reports, presentations and spreadsheets (e.g. on the performance of the service at local/area/county level.
Qualifications and/or experience:
- Qualified Social Worker or equivalent relevant professional qualification or demonstrable equivalent comparable experience.
- Detailed knowledge and experience of the Advocacy Standards and national policy developments regarding young peoples' rights and implications for practice. Including the Children's Act 1989, Children Act 2004 and Children Leaving Care Act 2000 and other relevant legislation.
- Relevant knowledge of systems, procedures and policies associated with operating a demanding and customer focused service, including risk management, health and safety, and safeguarding.
- Proven track record of working with children and young people, including children looked after, care leavers and those with complex needs.
- Understanding of networking and partnership working with those who access the service and other agencies including, health, housing, CYPS and education, whilst maintaining a focus on the needs of the individual and handling conflict and disagreement.
- Demonstrable experience of dealing with a wide breadth of issues and complex situations and using highly developed analytical skills to provide creative and solution focused responses.
- Evidence of effectively managing a complex case load, with competing demands, prioritising work, and meeting deadlines.
- Experience of forming effective working relationships within a multi-agency/multidisciplinary setting.
- Experience of managing, supervising, and monitoring the work of team members, including provision of training and mentoring, to meet service objectives and deliver a high-quality professional service.
- Experience of project management - Desirable
The reference number for this role is CPP00382.