We've noticed you are using Internet Explorer. This is an outdated Web Browser and is not supported by this website. Consider switching to a moden Web Browser like Google Chrome.
The local government jobs site from Jobsgopublic

Customer Service Advisor

  • Employer: Ribble Valley Borough Council
  • Reference: RES207
  • Published: Tue 20/07/2021, 9:25 AM
  • Closing on: Fri 06/08/2021, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: Scale 2 (scp 3-4) £18,562 to £18,933 per annum
  • DBS Check: No
  • Location: Ribble Valley Borough Council, Lancashire

Customer Service Advisor
Resources Department

Reference No: RES207
Scale 2 (scp 3-4) £18,562 to £18,933 per annum
37 Hours Per Week


You will be the first point of contact for all customers calling or visiting the Council offices.  Working within a small team in our Customer Services Section, you will enable all customers to communicate with the Council and access services and information, providing assistance and advice on a wide range of services and functions.  You will also be asked to provide cover in the Cash Office, and cash handling experience is desirable.


You must be able to resolve customer issues on the telephone and face-to-face.   Experience of working in a customer focussed role is essential, as are familiarity with computer based systems and keyboard skills.


A positive and professional attitude is essential, together with confidentiality and integrity.

Government guidance of working safely is being followed at the Council’s offices.


Closing date for applications:  Friday, 6th August 2021
Interviews will be held on:  Thursday, 19th August 2021


To apply
For an application pack, call 01200 414596 (24-hour answerphone),
or email: HR@ribblevalley.gov.uk and quote the reference number.
Alternatively, the application form can be downloaded from our
website www.ribblevalley.gov.uk/jobs

Downloads

  • Job Description
  • Person Specification

How to Apply

Click here to find out
  • Employer: Ribble Valley Borough Council
  • Reference: RES207
  • Published: Tue 20/07/2021, 9:25 AM
  • Closing on: Fri 06/08/2021, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: Scale 2 (scp 3-4) £18,562 to £18,933 per annum
  • DBS Check: No
  • Location: Ribble Valley Borough Council, Lancashire

Vacancy Location