Islington HR is reshaping its services. We’re realigning our service provision to put digital, learning and innovation at the heart of what we do. We’re creating 3 new functions – HR Customer Delivery, Organisational Development and Strategic HR Partnering.
Our vision is to be a trusted professional partner, empowering our managers and people to thrive and deliver better services for Islington. By joining the team, you’ll play a vital role in enabling this, putting fairness and equality at the heart of everything we do – in our communities and our workplace.
As the Head of HR Customer Delivery, you will lead a range of operational services for HR providing highly specialised HR expertise and advice to HR colleagues, managers, partner organisations and clients. You will ensure the effective provision of employee/payroll changes, transactional recruitment and campaign management and employee relations. You will drive the digital enhancement programme to enable automation and the modernisation of HR systems and processes. You will also ensure a qualitative and quantitative data and intelligence approach to the continuous improvement of service delivery, innovation and customer interaction.
If you have the skills and experience and think you have what it takes to take forward our vision then we look forward to receiving your application.