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Customer Technical Support Officer

  • Employer: RBWM
  • Reference: OP0121-2107
  • Published: Fri 16/07/2021, 12:00 PM
  • Closing on: Sun 01/08/2021, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £22,120 – £24,997 pa
  • DBS Check: Enhanced
  • Location: Town Hall, St Ives Road, Maidenhead , Berkshire, Berkshire

We are looking for an enthusiastic and self-motivated individual who can help us to shape the support service, providing wider support and advice to both our customers and staff. You will be part of a small team dealing with initial enquires and signposting to the right service and officers. The team will be the first point of contact for our customers and responsible for the invoicing and administration of the wider services. You will provide administrative support, including minute taking, call handling, invoicing and general administration for the wider service. We are looking for an enthusiastic and self-motivated person to fulfil this position. Strong interpersonal skills and high level of organisational skills will be required to manage a diverse workload. Confidence to take decisions within agreed parameters will be essential. If you are able to demonstrate good verbal and written communication skills, be able to organise and prioritise your own workload, have good IT skills, enjoy working as part of a team and are keen to make a difference, we would like to hear from you. In return we provide a real commitment to personal development and growth, 28 days annual leave and a range of staff benefits.

Closing date: 1 August 2021

Interviews: 6 August 2021

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  • Job Description/Person Specification

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  • Employer: RBWM
  • Reference: OP0121-2107
  • Published: Fri 16/07/2021, 12:00 PM
  • Closing on: Sun 01/08/2021, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £22,120 – £24,997 pa
  • DBS Check: Enhanced
  • Location: Town Hall, St Ives Road, Maidenhead , Berkshire, Berkshire

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