The Adults' Services Systems and Information Team (ASSIT) drives continual business improvement. As a team we sustain and maintain all systems by advising, supporting and challenging to ensure good business practice.
We continually look to optimise Adults' Services business through consultation and engagement with our diverse stakeholders in line with our Adults' Services Vision and Strategy, national guidance and the Equalities Act 2010.
The Systems team acts in an advisory, support and challenge capacity on all aspects of systems, participation, information and advice across the Service and the wider organisation. We work closely with the practice and quality teams to develop and embed practice quality, performance teams to provide business insight and improve the quality and efficiency of our service and the IT support teams to ensure our systems deliver the best support to our customers and staffing groups.
About The Job
Salary: Grade 8 £25,991 to £28,672
Working Pattern: Full time, 37 hours
Contract Length: Permanent
Interview date(s): Interviews will be held on Tuesday 10 and Wednesday 11 August via Microsoft Teams and there will be an Excel exercise as part of the selection process.
These varied roles will support Adults' Services to improve processes and data quality within Adult IT systems and websites including the Electronic Records Management System (Mosaic).
The post holder will have a key role in the delivery of high-quality advice and information in a range of formats. You will collect, process and analyse a range of complex data in support of the Local Authority's statutory, strategic and operational responsibilities, and provide information to enable performance to be effectively measured and monitored, planning decisions to be better informed and information to be more effectively utilised and disseminated to meet service objectives and responsibilities.
You will need to be comfortable with working for extended periods of time with considerable amounts of operational and financial data and complex formulas, in order to analyse, evaluate and cross check data anomalies and resolve system issues. You must be able to organise and prioritise your own workload and use your initiative to respond to unanticipated problems.
Experience and Skills
- Excellent analytical skills with the ability to research and analyse data from a variety of sources and produce qualitative information with minimal guidance.
- Highly computer literate with sound and accurate IT skills in order to manipulate complex data and produce reports using a variety of software.
- Excellent verbal and written communication skills with the ability to present analysis and findings clearly, concisely and accurately to a range of audiences in ways that promote understanding.
- Advisory, negotiation and persuasion skills in order to encourage others to adopt a particular course of action.
- Sound problem solving skills with the ability to analyse complex issues and diagnose business solutions, making logical and rational decisions based on all information available.
- Ability to organise, prioritise and plan own workload to meet deadlines and targets.
Qualifications and / or experience:
- Relevant degree, or equivalent qualification or experience demonstrating that level of applied knowledge in data/information management.
- In-depth and significant theoretical, practical and procedural knowledge of data collection, data management and complex statistical analysis.
- Knowledge and understanding of local, regional and national initiatives, guidelines and policies, particularly regarding data and information management.
- Broad based knowledge of relevant service units, organisational policies, procedures and practices and performance measures.
- Experience of undertaking complex statistical analysis and detailing findings to a wide range of audiences.
- Demonstrable evidence of organising and handling large amounts of data and of producing high quality reports in order to inform business decision making.
- Experience and confidence in dealing with people and the ability to establish credibility at all levels of the organisation.
Rewards and Benefits
In addition to working within a great team and a competitive salary you will have access to:
- 26 days annual leave + bank holidays with the ability to buy additional leave annually.
- Access to a generous, defined benefit pension scheme.
- A range of flexible working options.
For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our Rewards and Benefits page.
The reference number for this role is CAFHE03217 .
For an informal conversation or for further information regarding the role, please contact Neil Pettitt, Service Manager on 03302 223 702.
For issues or queries regarding your application please contact .
To apply, upload your CV and complete the application explaining the skills and experience you can bring to the role ensuring that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to 5 years referencing and a health check.
West Sussex County Council is an equal opportunities employer committed to promoting an environment that is inclusive and free from all forms of unlawful or unfair discrimination and values the diversity of its people. We actively welcome applications from people of all backgrounds and take every possible step to ensure that no individual will be disadvantaged.
For information regarding your eligibility to apply for this role under our Disability or Veteran's Guaranteed Interview Scheme, this can be found on our application help page.
Note for Recruitment Agencies: We prefer to hire people directly, but we do have a supplier list for when we need a helping hand. We'll be in touch directly if we need you!