Job Title: Casual Museum Retail Assistant (4 positions available)
Job reference: 001935
Service Area: Community Services
Grade: Grade 3: £10.40 per hour, plus £1.11 holiday rate per hour
Contract: Fixed Term up to October 2022
Hours per week: As and when Required
Location: Oxford - Town Hall
Oxford City Council’s Museum of Oxford will be reopening in the autumn and is looking for Casual Museum Retail Assistants to provide cover during staff holiday, sickness, busy periods and special events. To work primarily in the museum welcome area and gift shop, but may also be required to support events across the museum. Working front of house you will cover a variety of tasks including operating the till system and cashing up, answering telephone and on-site queries, assisting with practical building support, and processing bookings and payments. As a Casual Museum Retail Assistant, you will be the face of the Museum of Oxford for the local community and visitors to the city.
This role is vital to ensuring the museum operates to its full potential and visitors leave having had an enjoyable experience and are keen to recommend the museum to friends and family.
This presents a great opportunity for an individual with the relevant skills, who are friendly, flexible and committed to providing the highest standards of customer service. You will also be reliable, with excellent time keeping and an enthusiastic approach to work, being able to respond to a range of situations when dealing with the public and your colleagues. If this sounds like you, we would be pleased to hear from you.
Oxford City Council prides itself on delivering high quality, cost effective public services. Oxford is a world class city and the Council has high aspirations for its services and employees. We are a multi-award winning Council and in May 2017 we were re-accredited at Gold level for Champion IiP status. Our other awards include the Institute of Revenues Rating & Valuation (IRRV) ‘Excellence in Innovation (General)’ winners 2017, Oxfordshire Environment Partnership (OEP) ‘Best Food Waste Reduction and Collection System’, and several ‘Team of the Year’ national and regional awards across our Service Areas. This builds on our previous success in achieving ‘Council of the Year’ in 2015. We are accredited with the Customer Service Excellence Quality Mark which helps us to ensure that the customer is always placed at the heart of everything we do.
With over 700 staff dedicated to delivering the best service possible to our communities this is an exciting time to be working in Local Government. We focus on improving outcomes for local people and you might be surprised at the range and quality of the services we provide.
We offer a fantastic range of staff benefits that include generous holiday (from 28 days a year plus bank holidays), local government pension scheme, subsidised leisure membership, discounted travel and flexible working in many roles. We offer well-defined opportunities through our learning and development programme. We also have an employee wellbeing programme, an employee assistance programme and support via our dedicated occupational health service.
How to apply
More information is available on the role profile document. Please read this document to ensure that you meet our requirements. More information about working for the Council, our values and vision, is available on our web site.
Applications should be made via our online application system (no CVs please).
For further information and how to apply online, please visit www.oxford.gov.uk
If you are unable to access our website please call 01865 252848.
Note: For roles that require a DBS Certificate (Enhanced and or Barred List check), candidates are required to supply their complete work history. Please ensure you explain any gaps in your work history.
Closing Date: 09 August 2021
Late applications will not be processed
Interview Date(s): w/c 13 September 2021 - In person, expected to be at Oxford Town Hall
For an informal discussion about the post please contact Vanessa Lea on 01865 252086 or email email@example.com
We are an equal opportunity employer:
We value the diversity of our people and actively seek to have a workforce that represents the rich diversity of the community we support. We have policies in place to ensure that every applicant and employee can flourish and succeed. Currently we are underrepresented in some areas, and would particularly welcome applicants from BAME communities. All applicants will be given fair consideration for work and will not receive less favourable treatment on the grounds of any protected characteristic.
How to Apply
Please apply online via the link provided.
Please note, we do not accept CVs.