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Library Assistant

  • Employer: Resources
  • Reference: RES/21/157765-HCC17039
  • Published: Mon 05/07/2021, 17:25 PM
  • Closing on: Sun 25/07/2021, 0:00 AM
  • Working Pattern: Part Time
  • Hours: 30.50 hours
  • Salary: £18,562 - £19,698
  • DBS Check: No
  • Location: Harpenden, Hertfordshire

Job Title: Library Assistant
Location: Harpenden
Salary Range: £18,562 - £19,698 pa (pro rata for part-time)
Hours: 30.50 hours per week
Contract: Permanent

Job Duties:

Working as part of a team, you will deliver excellent customer service to library customers, ensuring all information, services and resources are available and promoted to members of the public.

The post holder will work as part of a team, to help make the resources of the library and information service available to all customers, including those at a disadvantage. S/he will be required to deliver a high level of customer service by assisting members of the public, delivering Library based events and supporting the Library Manager with outreach activities.

Please note – your application will not be considered if you do not supply a supporting statement.

Please ensure you are able to work the hours on the attached rota before applying

 For an informal discussion about the post and timetable details, please contact Debra Turner, Harpenden Library Manager on 0300 123 4049.

Hertfordshire County Council have awarded the contract to deliver the Library Service to Libraries for Life, an independent organisation with charitable status. The proposed date for transition to Libraries for Life is still to be confirmed. At the point of transition all Hertfordshire County Council Libraries employees will be transferred to Libraries for Life under TUPE rules and regulations.

Closing Date: 25.07.2021
Interview Date: 09.08.2021

Benefits of Working for HCC:

• Flexible Working Arrangements (depending on the role)
• Excellent Career Development
• Salary Exchange for Additional Benefits
• Excellent Pension Scheme with Employer Contributions
• Shopping Discounts
• Support Groups & Wellbeing Schemes

Please note that due to Covid-19 we are currently holding interviews via Microsoft Teams. It is your responsibility to ensure you will have access to a reliable device that includes camera and microphone so that you can take part in the Microsoft Teams interview process.

 

Application Information

 

Please ensure you are able to work the hours on the attached rota before applying

How to Apply: Please follow the 'Apply for Job' button at the bottom of the screen.

As part of the application you will be required to upload your most recent CV ensuring gaps in employment have been addressed and answer the questions (provided below) which will be your opportunity to evidence how your skills, knowledge and experience match with what we are looking for based on the Person Specification area of the attached Job Outline.

In no more than 500 words (per question) please answer the following Key Questions to support your application: 

Questions for Library Assistant

In no more than 500 words (per question) please answer the following Key Questions to support your application:

  1. Customer Service: What skills and experience do you have that would enable you to carry out a variety of routine tasks whilst delivering a high standard of customer service?
  2. Commercial Awareness: Tell us how you have promoted a product or service and contributed to targets for income and key performance indicators.
  3. Organisation: Tell us how you have organised and prioritised tasks and been methodical both individually and as part of the team, and how you have used initiative and problem-solving skills to resolve issues.
  4. IT Skills:Tell us about your use of Microsoft Office, the Internet, social media and devices such as tablets, laptops and PCs, and how you have helped others use technology.
  5. Teamwork: Please tell us how you have been a reliable, flexible and supportive team worker and how you have work collaboratively with colleagues to achieve aims and objectives.

PLEASE NOTE: Before proceeding with your application please have answers to the above questions ready. All questions marked with a (red) * are mandatory question and must be answered – you will not be able to submit your application until all mandatory questions have been answered.

Hertfordshire County Council have awarded the contract to deliver the Library Service to Libraries for Life, an independent organisation with charitable status. The proposed date for transition to Libraries for Life is still to be confirmed. At the point of transition all Hertfordshire County Council Libraries employees will be transferred to Libraries for Life under TUPE rules and regulations.

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How to Apply

Please apply online via the link provided.

Apply Now

  • Employer: Resources
  • Reference: RES/21/157765-HCC17039
  • Published: Mon 05/07/2021, 17:25 PM
  • Closing on: Sun 25/07/2021, 0:00 AM
  • Working Pattern: Part Time
  • Hours: 30.50 hours
  • Salary: £18,562 - £19,698
  • DBS Check: No
  • Location: Harpenden, Hertfordshire

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