Hours of work:18.5 hours per week
Working pattern: Part-time
Fixed term until: 31 March 2022
Closing date: Sunday 4 July 2021
Interview date: TBC
For an informal discussion, please contact Edward Crouch, Customer Relations Manager via CS.CustomerRelations@eastsussex.gov.uk
Are you a talented Web Editor with experience working across a large department? Can you influence at a senior level to improve web content and ensure tight deadlines are met? We would love to hear from you.
The Customer Relations Team at East Sussex County Council is responsible for the department's web content and we are undertaking a large project to ensure all our content is fully compliant with new web accessibility legislation and that we have confident web authors in front-line team who are well supported by managers acting as content owners/approvers.
This role will require someone who has experience of writing for the web, an understanding of the regulatory framework for public sector web content and someone with the persona and skills to negotiate with team managers and heads of service. An example day-in-the-life of a Web Editor is set out below.
Day in the life of a Web Editor
You log on for the weekly team huddle where we update on project progress and discuss priorities for the week ahead. Your first task is to review a list of orphaned web content which for one reason or another has no assigned team-based web author or content owner. You review the content on the orphaned page to assess which team it likely belongs to before approaching the manager and discussing the ownership of the content.
Using your negotiation skills you agree that the content is actually split between two teams and you approach the second manager who is happy for you to help update the content for them. You then explain that you are there to help build confidence and ensure that every team is set up with the right trained staff to look after their own web content.
Now you have got two content owners, who have assigned designated members of staff in their team to be web authors, you set up a Teams meeting to guide them through the steps needed to improve and update the content. You advise on style, conciseness and accessibility features required by law. You also help make sure the new content sits sensibly within the information architecture on the website and the previously combined page becomes two separate sections on the site which creates a far better user journey and is easier to update as each new web author has a defined page to update.
You have built up some hours flexi-time so you take advantage of our flexible working policy to finish an hour early knowing you have another busy day tomorrow helping a newly identified content owner reduce 10 large PDF files into accessible, easy-to-read web content.