The West Sussex Transport Co-ordination Group is a part of Transport and Network Operations that sits in the Highways, Transport & Planning directorate. The Group plans and ensures the most effective delivery of passenger transport on behalf of the County Council.
The Group focuses on the delivery of statutory services such as home to school transport, the provision of free off-peak bus travel for eligible older and disabled people, as well as working with commercial bus and community transport operators in the provision of a sustainable passenger transport network serving West Sussex.
The Group arranges safe and suitable home to school transport for over 7000 eligible school children including children with special needs. It also delivers some of the services through an internal provision team of minibus drivers, passenger assistants and manages the school crossing patrol service. Staff work closely with bus, rail, minibus/taxi providers as well as other key stakeholders.
For more information about West Sussex County Council, please visit our WSCC About Us page.
About The Job
Salary: £20,092 - £20,492 per annum
Working Pattern: Full time, 37 hours per week
Location: County Hall, Chichester
Interview Date: w/c 28 June 2021
We have an exciting opportunity to recruit two trainee Passenger Transport Planners within West Sussex Transport Co-ordination Group. This role provides the opportunity to learn how the business of passenger transport planning works and gain experience with the possibility of career progression to a more senior role in the future.
Passenger transport planning can be very varied depending on the needs of the customers. For example, transport may be required for a child with Special Education Needs with profound disabilities and/or children requiring mainstream school transport from remote hard to reach locations. Reporting to a Team Leader, Trainee Passenger Transport Planners will support Transport and Senior Transport Planners in the planning of passenger transport solutions across West Sussex, in either public or schools / adults transport disciplines.
Passenger transport planning can be quite pressured with expectations of immediate solutions. Trainee Planners need to understand the processes to determine eligibility and be able to answer technical queries from residents and suppliers about transport arrangements. The post holder will be trained in the use of various processes and the use of specialist planning software.
There will be a requirement to carry out periodic walking route safety assessments and distance measures, which may mean being exposed to unpleasant environmental conditions, due to being outside. There is a regular and intrinsic requirement to communicate in English with members of the public.
This role will be mentored to ensure personal development in the discipline of passenger transport planning.
Experience and Skills
- Excellent written and oral communication skills including the ability to exchange often technical information with staff, agencies, schools, suppliers, service planners and members of the public.
- Pro-active, with a willingness to seek opportunities for developing passenger and/or school transport.
- Able to think creatively and develop innovative solutions to problems and seek out service efficiencies.
- Ability to work under pressure with competing demands and tight timescales.
- Excellent listening skills.
Qualifications and/or experience:
- A levels or equivalent qualification, or equivalent experience demonstrating that level of literacy and numeracy skills.
- Sound and accurate IT knowledge in Microsoft Office applications - Desirable
- Demonstrable customer service skills.
- Proven successful experience of working as part of a team to effectively meet objectives within agreed/necessary timescales.
- Experience of working with external contractors to deliver services to the public and or school pupils.
Rewards and Benefits
As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do.
Aside from 23 days annual leave, you will also have access to a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our Rewards and Benefits page.
The reference number for this role is EIE00820.
For an informal conversation or for further information regarding the role, please contact Marie Harris (Client Transport Team Leader) at . For issues or queries regarding your application please contact .
To apply, upload your CV and complete the application explaining the skills and experience you can bring to the role ensuring that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to referencing and a health check.