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Contact Supervisor

  • Employer: Surrey County Council
  • Reference: orbis/TP/55643/14563
  • Published: Fri 04/06/2021, 13:43 PM
  • Closing on: Sun 20/06/2021, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 36.0 hours per week
  • Salary: £27,991 per annum
  • DBS Check: Yes
  • Location: Leatherhead

The starting salary for this position is £27,991 per annum based on a 36 hour working week.

Are you looking to join a new and exciting service?

If so, read on to find out more about our Contact Supervisor role.

We have four Contact Supervisors positions: two based at St Faiths, Leatherhead and two based at Shaw Centre, Woking. 

Surrey Children’s Service is a multi-agency, multi-disciplinary service working with some of the county’s most vulnerable and disadvantaged children, young people and their families or carers.

Here at Surrey County Council we are looking to improve the experience of supervised contact for children and their families by raising our standards of practices. We have therefore redesigned the management and supervisory structure of our contact centres, which are based at the Shaw Centre in Woking and St Faiths Centre in Leatherhead.

As a Contact Supervisor you will work to support parents/carers whose contact is supervised, to provide safe and child focused sessions. Your role will include providing regular and consistent supervision within the statutory requirements set by the local authority.

You will be part of a team of Contact Supervisors working directly with vulnerable children and will have the responsibility to ensure that the safety of the child is maintained and the child’s welfare promoted. You will also be responsible for coordinating and undertaking contact sessions and providing detailed reports that will be used in court proceedings. Where applicable you may be requested to attend court hearings pertaining to supervised contact reports.

As a Contact Supervisor, you will need to have a high level knowledge of safeguarding and the impact of trauma on children.

You will receive regular supervision and access to training with guest speakers to enhance your skill set and development. You will also be expected to work in partnership with social workers, foster carers and family members, therefore you will need to have the ability to communicate in a clear and concise direction using positive and encouraging language.

We are looking for someone who:

  • Has effective communication and interpersonal skills
  • Has strong written skills (required to complete high quality court reports)
  • Has a background in children's services and experience of supervising contact

You will also need to be prepared to travel across the county and beyond to meet the demands of the service. There could also be evening meetings which require your attendance as well. The Contact Service operating hours are: Tuesday to Saturday, 10am-6pm.  

At Surrey, our values and behaviours are just as important as our skills and abilities. They shape who we are as an organisation. Find out more about the values we follow.

For more information please find the full job description below and refer to this before submitting your application. We also invite you to read our Life at Surrey handbook to see insights of the culture at Surrey and how as a valued employee, you can help shape our Council.

Additional Information

This job advert closes at 23:59 on 20th June 2021 with interviews to follow on Tuesday 29th and Wednesday 30th June (online via MS Teams).

Contact Details

For an informal discussion please contact Maria Keeley by email at maria.keeley@surreycc.gov.uk. We look forward to receiving your application.

From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 26 days annual leave, rising to 28 days after 2 years’ service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.

An enhanced DBS ‘Disclosure and Barring Service’ check for regulated activity (formerly known as CRB) and the Children’s and Adults’ Barred List checks will be required for this role.

Apply Now

  • Employer: Surrey County Council
  • Reference: orbis/TP/55643/14563
  • Published: Fri 04/06/2021, 13:43 PM
  • Closing on: Sun 20/06/2021, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 36.0 hours per week
  • Salary: £27,991 per annum
  • DBS Check: Yes
  • Location: Leatherhead

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