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Control Centre Operator

  • Employer: Folkestone & Hythe District Council
  • Reference: H&O/21/153504
  • Published: Tue 01/06/2021, 14:35 PM
  • Closing on: Tue 22/06/2021, 9:00 AM
  • Working Pattern: Evenings, Nights, Weekends, Part Time
  • Hours: 24 hours per week, 24 hours a day 7 days a week 365 days a year. The shifts are 6am to 2.30pm, 1.30pm to 10pm and 9.45pm to 6.45am.
  • Salary: £23,278 - £31,042 (Grade D/E) Dependant on skills and qualifications. Pro rata per annum
  • DBS Check: Enhanced
  • Location: Civic Centre, Castle Hill Avenue, Folkestone, Kent CT20 2QY, Kent

The Council is seeking to recruit a member of staff to join its dedicated and professional Control Operator Team. The working environment is a busy 24 hour Control Centre, where the Team monitor Lifeline Clients and deal with out of hour’s duty officer calls. The role is to provide support, advice and action an emergency response should the call demand it.

This service operates 24 hours a day 7 days a week 365 days a year. The shifts are 6am to 2.30pm, 1.30pm to 10pm and 9.45pm to 6.45am.

Unsociable working hours form an integral part of this demanding post and the post-holder will be expected to be flexible in their approach, with a willingness to work other shifts occasionally should a need be demonstrated.

The successful candidate will be expected to be proactive in their approach to problem solving and a calm disposition with the ability to multi-task is also a vital requirement. It would be an advantage if the post-holder had Control Centre experience however training will be provided. The post-holder will be based at a purpose built Control Room Suite at the Civic Centre in Folkestone.

Appointment to this post is subject to receipt of satisfactory enhanced disclosure check from the Disclosure and Barring Service and satisfactory references.

For an informal discussion please call Dee Chambers on 01303 853193 or email dee.chambers@folkestone-hythe.gov.uk

The closing date for receipt of completed application forms is 9am on 22nd June 2021 

Downloads

  • Control Centre operator JDPS

How to Apply

Please apply online via the link provided below. Please note that we do not accept CV's without a fully completed application form.

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  • Employer: Folkestone & Hythe District Council
  • Reference: H&O/21/153504
  • Published: Tue 01/06/2021, 14:35 PM
  • Closing on: Tue 22/06/2021, 9:00 AM
  • Working Pattern: Evenings, Nights, Weekends, Part Time
  • Hours: 24 hours per week, 24 hours a day 7 days a week 365 days a year. The shifts are 6am to 2.30pm, 1.30pm to 10pm and 9.45pm to 6.45am.
  • Salary: £23,278 - £31,042 (Grade D/E) Dependant on skills and qualifications. Pro rata per annum
  • DBS Check: Enhanced
  • Location: Civic Centre, Castle Hill Avenue, Folkestone, Kent CT20 2QY, Kent

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