This vacancy is suitable for a single, full time employee or can be split between 2 part time employees. Please specify your preference in the Desirable Criteria section of your application.
Full time hours of work: 37 per week
Closing date: Sunday 13 June 2021
Interview date: Monday 21 and Tuesday 22 June 2021
About the role
East Sussex Registration is a busy team delivering key services to the entire community. Every year across our Register Offices around the county we register thousands of births and deaths, as well as conducting wedding and civil partnership ceremonies. We also facilitate Citizenship Ceremonies for hundreds of people and reproduce tens of thousands of certificates from our historic archives dating back to 1837. People come to us at major events in their lives and count on us to deliver what they need, so our teams make a big impact on local communities.
The role of Registration Receptionist is key in helping us deliver excellent customer service to those accessing registration services and includes a variety of responsibilities;
- Dealing with customer enquiries via phone, letter, email and in person.
- Booking appointments.
- Creating statutory certificates.
- Managing orders from our online certificate portal.
- Providing administrative support to registrars.
The ideal candidate will have excellent interpersonal skills and be sensitive to the needs of people facing a range of life events. They should have administrative skills which include use of appointment booking software, MS Word and a good understanding of Excel. This role also requires a high level of accuracy and attention to detail.
In your application you should provide examples of how you meet the essential criteria of the role as outlined in the Job Description and Person Spec attached.
The nature of the work carried out makes this role unsuitable for working at home.
Your starting salary will be pro rata if the above position is part-time or term-time only.
Work Permits: we may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Border Agency’s Points-based Immigration System.
From 6 April 2011 the Home Office has placed a permanent restriction on the number of migrant workers that all Tier 2 (General) Sponsors can recruit. Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits.
East Sussex County Council is an equal opportunities employer. We welcome applications from all suitable candidates, regardless of race, gender, sexual orientation, disability or age. All applications are treated on merit.