Administrator (PAL Scheme)
£24,170 - £27,269 inclusive of outer fringe allowance per annum
37 hours per week
An exciting opportunity has arisen within the Private Sector Housing team to help assist with the delivery of our aim to ensure that the residents of Welwyn Hatfield who live in the Private Sector are in safe, good quality and well managed homes.
As our Senior Support Officer, you will assist in the effective running of our Landlord Accreditation (PAL) scheme. You will take the lead in the promotion and development of the scheme by provding a customer focused service. With responsibility for marketing the service, you will maintain the website and social media accounts and assist with the preparation and delivery of events.
it is essential you have excellent administrative skills to be successful in this role. You will need to have great customer service skills, be good at prioritising your work to meet deadlines but also flexible to meet the needs of the service and our customers. You must therefore have experience of working a busy office dealing with customer enquiries. You will need excellent MS Office skills and ideally have experience of raising and processing orders and invoices on a financial management system. A qualification in marketing would be an advantage.
You’ll join a forward-thinking council that puts their customers first. We know that in order to provide the best for our residents and visitors, we need to do the same for our people. We have set out to make our workplaces vibrant and happy places to be, places where our people feel safe, content and valued. From a generous annual leave entitlement, to flexible working, and opportunities to buy and sell leave, our benefits package provides a great work life balance.
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.
The closing date for applications is 20 June 2021.
Assessments will take place on 29 June and interviews will be held on 1 July 2021.
How to Apply
Please apply online via the link below.
Please read the Role Profile fully before applying for this vacancy. It is essential you refer to the Role Profile when completing your application, particularly the role specific questions section. You must demonstrate how you meet the criteria set out in the Role Profile and give examples to support your statements.
If you do not demonstrate how you meet the criteria for the role your application will be unsuccessful.
About Welwyn Hatfield Borough Council