Take complex language and processes and make them simple to understand. Focusing on user-centred design and the end-to-end journey, help users complete a goal with high-quality accessible and usable content. (Grade - SO1/2)
Fixed term for: 6 months
Interview date: 19 - 21 May
For an informal discussion, please contact Gail Davidson, Digital Communications Manager: firstname.lastname@example.org.
About the role
We're seeking a content designer to join a project to redesign the council's intranet, working on content and transactions. The vision is for a single source of truth, that enables staff to complete their top tasks quickly and efficiently. You will have a strong focus on designing for user needs, mapping user journeys and designing accessible content. You'll engage with a wide variety of stakeholders, so must be able to operate at all levels, and explain the benefits of user-centered accessible content design. You will have a strong eye for detail, be able to work with large amounts of information and plan your time effectively.
- analyse user needs and turn them into content
- scope, commission, write, edit and publish digital content
- produce content assets that are accurate, timely, high quality (based on insight and outputs of user testing, relevant to the audience, easily understood, optimised for search engines) and to style
- manage relationships with subject matter experts to make sure content is accurate
- choose the best format for displaying information to the user - if we don’t have one, we’ll want you to suggest ideas or identify the gap
- make sure appropriate policy and legal checks happen and that content is published quickly and efficiently
- monitor the performance of content and tools
- identify ways to improve the content and the product
- provide constructive criticism to your colleagues to improve everyone’s skills and work.
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.
Work Permits: We may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Visas and Immigration (UKVI) Points-based Immigration System. Please see Gov.uk for more information on the Skilled Worker Visa.
Please see the Orbis Partnership webpage for further details on Orbis.
We welcome applications from all sections of the community but particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, LGB, male or trans as these groups are currently under-represented in our Directorate workforce.