Harborough District Council’s vision is to work with communities in a vibrant, safe and prosperous district and to bring the best opportunities to all.
You will play a key role in making sure that our service meets and exceeds performance standards while delivering excellent customer service. The role will involve preparing incoming mail/documents for scanning and indexing, and preparing outgoing correspondence for the shared service partnership, ensuring work is carried out to a high level of accuracy. The role also involves recording and scanning evidence relating to claims as well as maintaining paper and electronic files in line with the partnerships policies and procedures. The role will also involve data entry and therefore it is essential that confidentiality is maintained at all times.
The successful candidate will be educated in Mathematics and English to GCSE grade C or equivalent or able to demonstrate equivalent aptitude. You will also be willing to undergo further training to expand on existing knowledge. You will have administration experience within a similar environment and have an understanding of MS Office including MS Word, MS Excel and MS Outlook. The successful candidate will also be able to demonstrate;
- An ability to work well under pressure
- Excellent verbal and written communication skills
- An ability to work within a team
- An ability to organise own workload
- An ability to build positive relationships with the team and our customers
The successful candidate must hold a full valid driving license and have access to a suitable vehicle for work purposes. This position is subject to a DBS standard check. The office environment is fully risk assessed in accordance with Covid-19 Government guidance.
People who are employed through an employment agency to carry out work at HDC may apply for internal vacancies.
All applicants should be aware that any employee, who is at threat of redundancy at the time of a position being advertised, will have priority status.
The closing date for receipt of completed applications is 16th May 2021.
Desirable criteria from the person specification may be used for sifting purposes.
How to Apply
Our preferred method of receipt of application is via the online application form.
Should you have any difficulties applying online, please e-mail firstname.lastname@example.org or contact (01858) 821304/7.
CV's will not be accepted.