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This Vacancy has closed.

Admin Support Officer

  • Employer: Hertfordshire County Council
  • Reference: HCC16457
  • Published: Mon 26/04/2021, 18:35 PM
  • Closing on: Wed 05/05/2021, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £15,000 - £19,999
  • DBS Check: No
  • Location: Hemel Hempstead , Hertfordshire

Job Title: Admin Support Officer
Location: Apsley One, Brindley Way Hemel Hempstead, HP3 9BF
Salary Range: £19,312 – £20,903 pa 
Hours: 37 hours per week
Contract: Permanent

Herts Valleys Integrated Discharge Service, Post Hospital Review Team    

Job Duties:

As a Support Officer, with the Herts Valleys Post Hospital Review Team you will be providing business and administrative support to a multi-disciplinary team of social workers, community care officers and their managers.  

Your role will be to provide professional support, dealing with confidential and sensitive matters, answering telephone calls and providing information as a first point of contact. This will also involve undertaking a range of duties such as notes and minute taking, filing, scanning and photocopying and dealing with general matters such as correspondence and other communications. You will also have a key role in managing team commitments avoiding scheduling conflicts and arranging meetings and receiving visitors.

Although there are no specific qualifications required for this role previous experience in service delivery or a business related qualification would be beneficial as would good communication skills. You will be:

  • Self-motivated, professional and approachable providing excellent team support and best practice at all times.
  • Willing to undertake a variety of administrative tasks, operating within departmental policies and procedures.
  • A competent administrator with experience of using Microsoft Office who is confident to be the first point of contact for Managers and possess excellent customer care skills.

We are looking for someone, who can take pride in playing their part in a team supporting people to be active citizens and members of their communities.

Hertfordshire operate a SMART working policy which will allow the Support Officer to work from home or a touchdown on occasion with management agreement however your main office base will be Apsley One. 

Please contact Wendy Hull/Tina Costin for an informal discussion about this role on 01442 453665 or email wendy.hull@hertfordshire.gov.uk 

Closing Date:  Wednesday 5th May
Interview Date:  Week Commencing Monday 10th May

Benefits of Working for HCC:

  • Flexible Working Arrangements (depending on the role)
  • Excellent Career Development
  • Salary Exchange for Additional Benefits
  • Excellent Pension Scheme with Employer Contributions
  • Shopping Discounts
  • Support Groups & Wellbeing Schemes


Application Information

How to Apply: Please follow the 'Apply for Job' button at the bottom of the screen. As part of the application you will be required to upload your most recent CV ensuring gaps in employment have been addressed and includes your current, or most recent, employer. You are also asked to provide a supporting statement which is your opportunity to evidence how your skills, knowledge and experience match what we are looking for based on the Person Specification area of the attached Job Outline. If you do not supply a supporting statement, your application will be rejected.

Important Note re Interviews: Where we are able to, and in accordance with current COVID-19 Government guidelines in regard to social distancing, all interviews will be held virtually via Microsoft Teams. Full details on how this will work will be sent to you, should you be shortlisted for an interview.

Safeguarding: Safeguarding children and adults is of utmost importance to Hertfordshire County Council. The Council requires employees to abide by legislation and best practice to enable Hertfordshire to achieve this. This role has been identified as requiring a Disclosure & Barring Service (DBS) check. For more information Click Here

Non Hard to Fill Roles
Overseas Applications: We will accept applications from all applicants who already have an established right to work in the UK. Unfortunately, we are unable to provide sponsorships for this post


Additional Information

English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.

Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Diversity: We are an inclusive employer and value a diverse workforce

Why Hertfordshire: Watch our ‘Why Hertfordshire’ video. Our staff use their own words to tell their story and share their experiences of what it is like working here. Take your next step in your career.



  • Job Outline
  • Employer: Hertfordshire County Council
  • Reference: HCC16457
  • Published: Mon 26/04/2021, 18:35 PM
  • Closing on: Wed 05/05/2021, 23:55 PM
  • Working Pattern: Full Time
  • Hours: 37 hours per week
  • Salary: £15,000 - £19,999
  • DBS Check: No
  • Location: Hemel Hempstead , Hertfordshire

Vacancy Location