Housing Assistant – Allocations
Grade C: £18,933 - £19,698 per annum
Post No: CH190 – 37 Hours per week
Benefits to you:
- Flexitime scheme
- Local Government Pension Scheme
- Discounted Leisure Centre membership
- 22 days holiday and 25 after 5 years continuous service
- Cycle Scheme
- Free Car Parking
- Casual Car User Allowance
We have an exciting opportunity for a highly motivated and customer focused individual to assist with the day to day processes of the Allocations Team.
You will be part of the team that is the first point of contact for applicants at the start of their journey to obtaining their new home. You must have experience of frontline customer service – face to face interviews, telephone contact and letter writing. Experience of routine office administration systems is also essential.
In this fast pace environment, you will be assessing the applications and guiding the applicants through the process by giving advice and support. You will be undertaking pre-tenancy support to applicants who may need further information on running a home and the costs involved. The successful candidate will deal with day to day enquiries and assist the Lettings Officers.
You will be capable of effective communication with people at all levels both externally and within the organisation. You will have excellent IT skills and be proficient in the use of Microsoft Office packages in your day to day work. A knowledge of Northgate systems would also be advantageous.
You must be able to organise your own work and be willing to undertake all relevant training. The successful candidate must have GCSE’s in Mathematics and English at Grade C or above or equivalent vocational or academic experience.
To apply for this vacancy online please go to https://cannock.engageats.co.uk/welcome.aspx
Alternatively, please telephone 01543 462621 or write to HR Services, Cannock Chase Council, Civic Centre, Beecroft Road, Cannock, Staffordshire, WS11 1BG or e-mail email@example.com quoting post number CH190.
The closing date for receipt of completed applications is Friday 14th May 2021.
THE COUNCIL IS AN EQUAL OPPORTUNITIES EMPLOYER