2019 winners Municipal Journal Local Authority of the Year; 2019 1st London Borough of Culture; Pilot borough Connecting Communities.
Bursting with culture, innovation, energy and opportunity, Waltham Forest is a place people want to live, raise a family, start a business and work. The pandemic has meant that delivering fantastic local services are more important now than ever, over this past year we have risen to new challenges through the adoption of new ways of working and innovation in service delivery, enabling us to continue to make a difference for our residents. Public service has been at the heart of our response to Covid-19 and our new strategy sets out how we will continue to change our ways of working to become a more modern, efficient, and responsive organisation, and we want to build on the success of recent years our local response.
Housing is central to our future plans and our priority is to ensure everyone has a decent roof over their head. Now is an exciting time to join our Housing Services department as we seek to rebuild from the pandemic and take advantage of further opportunities to grow and innovate. We are looking for the right people with the initiative and commitment to make our ambitious plans a reality!
Building Maintenance Officer - Scale 5
This post is based in Housing Solutions. The purpose of this role is to provide an effective and efficient cleaning, re-servicing, access, and maintenance service in the Council’s designated stage one temporary accommodation (hostels).
The successful candidate will be expected to re-service vacant rooms and return them to a lettable condition as soon as possible. Carry out a full programme of cleaning, security and safety checks, and waste clearance for all hostel buildings on a rotating basis. Deal effectively with enquiries from residents and escalate any concerns to the Senior Hostels Officer.
You will need to be literate, numerate, and have basic IT skills. You will also need to demonstrate your experience of dealing with residents, your ability to work across multiple sites ensuring cleaning and maintenance standards are maintained in every building and ability to communicate effectively with hostel residents and contractors to ensure the smooth running of all hostel buildings.