Business Support Officer
£20,493 to £22,627 per annum
Blackdown House, Honiton
Full-time 37 hours per week
East Devon is independently recognised as an outstanding place and so it follows that its council must also strive to be outstanding. Everything we do is aimed at ensuring that East Devon is a place that people want to live in, work in, visit and enjoy. Our ambition is to be an outstanding council, which works together with local people to create great value services and an outstanding community, economy and environment for East Devon, now and for future generations.
About the role
As the first point of contact you will be responsible for resolving basic enquiries relating to a range of services including from businesses and from members of the public. You will receive and log complaints on noise, pollution, food hygiene compliance and a wide range of environmental issues. You will produce letters and certificates for a range of purposes. You will also be responsible for ordering goods and services using our procurement system, and maintaining accurate records and systems, as well as producing and analysing reports on the data held.
In return for your commitment, you’ll receive an excellent benefits package which includes: generous annual leave; flexi-time; access to a Local Government Pension Scheme, salary sacrifice cycle scheme, employee assistance programme and personal healthcare scheme. In addition, you’ll also be encouraged to take advantage of our outstanding learning and development opportunities.
You will have excellent customer service skills together with a high level of accuracy and attention to detail. As well as the ability to communicate effectively with a range of audiences, both verbally and in writing, you will be highly organised having the ability to manage competing priorities and deadlines whilst still communicating effectively with customers and colleagues. Computer literate, you will be used to making use of Microsoft Office applications to aid your organisational and communication skills, and have experience of inputting to, maintaining and reporting on other database systems. Driven to achieve deadlines and positive outcomes, you will be open to new ideas whilst being respectful and considerate of others.
To apply online, please visit www.eastdevon.gov.uk/jobs. For an informal discussion, please contact Mrs Ferrero, Principal Environmental Health and Safety Officer 01395 571581 or email email@example.com
Closing date 3rd March 2021. Interviews will be held during week commencing 8th March 2021.