Housing Officer

£25,991 - £28,672 per annum

Exmouth Town Hall and Blackdown House, Honiton

Full time, Fixed Term for twelve months

About us

East Devon is independently recognised as an outstanding place and so it follows that its council must also strive to be outstanding.  Everything we do is aimed at ensuring that East Devon is a place that people want to live in, work in, visit and enjoy.  Our ambition is to be an outstanding council which works together with local people to create great value services and an outstanding community, economy and environment for East Devon, now and for future generations.

About the role

As a Housing Officer, you’ll play a key role in providing a comprehensive and innovative housing advice service.  You’ll be required to interview customers giving accurate and up to date housing advice, promoting the prevention of homelessness wherever possible using available resources.  You’ll also proactively manage your own caseload and process homeless applications and relevant enquiries in accordance with legislation, providing temporary accommodation where necessary.  The role also involves the management of the Devon Home Choice register; banding applicants in line with the policy.

As a Housing Officer, you will be expected to cover the duty service in Exmouth and Honiton. At the present time, due to the closure of the offices, Housing Officers are working from home.

About you

Passionate and motivated with a helpful and friendly ‘can do’ attitude, you’ll possess excellent communication and interpersonal skills and be highly organised.  Attention to detail is essential, along with a willingness to go the extra mile for our customers.  You’ll be able to work on your own initiative to drive cases forward and support the rest of the team where necessary.  The nature of the role is pressurised so resilience and the ability to work under pressure are essential along with effective and accurate administration skills.

A valid driving licence and your own car are essential (reasonable adjustments may be possible according to the Equality Act).

Apply

To apply online, please visit www.eastdevon.gov.uk/jobs.  For an informal discussion, please contact Kay Barnes, Senior Housing Officer on 01395 571600 or email kbarnes@eastdevon.gov.uk  or Danielle Furzey, Housing Options Manager on 01395 571660 or email dfurzey@eastdevon.gov.uk.

Closing date:  28 February 2021. Interviews: 8^th March 2021