Homelessness Case Officer

HOMELESSNESS CASE OFFICER

37 hours per week

Scale 5 (£26,511 - £32,234 per annum)

Fixed term for 12 months

Blaby District Council’s Housing Services Team is a busy, high performing Housing and Homelessness service situated in our main offices in Narborough.

We are looking for a knowledgeable individual who is passionate about helping people. This is a customer facing role providing homelessness advice to our clients with a strong emphasis on prevention. Preferably you will have experience in homelessness with a working knowledge of Part VI and VII of the Housing Act 1996 and the Homelessness Reduction Act 2017.

Most importantly you will have experience in a customer service environment and an understanding of the social issues that surround homelessness. The ability to build upon and establish new relationships with our partner agencies is a strong advantage for this role.

Working with some of the most vulnerable people at a difficult time in their lives this role has a positive impact on solving problems and making a difference, that’s what makes it so rewarding.

Applicants must have:-

Knowledge of part VI and part VII of the Housing Act 1996

Knowledge of the Homelessness Reduction Act 2017

Experience of working in a customer service environment

Job Description & Person Specification

Please note: If you are a disabled applicant and you meet all of the essential criteria of the Job Description and Person Specification you will be guaranteed an interview. You just need to let us know on the application form.

Benefits of working with us include a local government pension scheme, exciting career opportunities, flexible working and out of town offices with free car parking and cycle bays. To find out more, click on the link below Employee benefits

To find out more about the job please contact David Meany on 0116 272 7588 for an informal discussion.

Blaby District Council want their workforce to reflect the make up the community we serve, and we therefore welcome applications irrespective of gender, ethnic origin, religion, belief, sexual orientation, age or disability. 

To apply please click on the ‘apply below’:

Should you have any technical issues when applying, please call the Human Resources team on 0116 2727517.

Closing date:           1^st March 2021

Interview Date:        10^th March 2021

If you have not heard from us within 14 days of the closing date please assume on this occasion you have not been successful.