Fixed Term until 29th October 2021
Folkestone & Hythe District Council is a dynamic and innovative place to live, work and visit. Based in our modern offices in the heart of Folkestone, with easy access to transport links, local shops, entertainment facilities and the seafront, we offer a flexible working environment, corporate membership and reward schemes, Employee Assistance Programme, and access to the Local Government Pension Scheme.
The Council is seeking to recruit a member of staff to join its dedicated and professional Control Operator Team. The working environment is a busy 24 hour Control Centre, where the Team monitor Lifeline Clients and deal with out of hour’s duty officer calls. The role is to provide support, advice and action an emergency response should the call demand it.
This service operates 24 hours a day 7 days a week 365 days a year. The shifts are 6am to 2.30pm, 1.30pm to 10pm and 9.45pm to 6.45am.
Unsociable working hours form an integral part of this demanding post and the post-holder will be expected to be flexible in their approach, with a willingness to work other shifts occasionally should a need be demonstrated.
The successful candidate will be expected to be proactive in their approach to problem solving and a calm disposition with the ability to multi-task is also a vital requirement. It would be an advantage if the post-holder had Control Centre experience however training will be provided. The post-holder will be based at a purpose built Control Room Suite at the Civic Centre in Folkestone.
Appointment to this post is subject to receipt of satisfactory enhanced disclosure check from the Disclosure and Barring Service and satisfactory references.
For an informal discussion please call Dee Chambers on 01303 853193 or email email@example.com
The council may require you to work from home as we continue to deliver services during the Covid-19 pandemic period. Any remote or home working arrangement may be temporary only and will not constitute a permanent change to your designated place or work.