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This Vacancy has closed.

Home Ownership Team Leader (part-time, job share)

  • Employer: Harlow Council
  • Reference: SL0006
  • Published: Thu 26/11/2020, 15:10 PM
  • Closing on: Thu 17/12/2020, 23:55 PM
  • Working Pattern: Job-Share, Part Time
  • Hours: 18.75 hours per week, working alternate Wednesdays, all day Thursday and Friday (banking 15 minutes per week to be used towards the shut down between Christmas and New Year)
  • Salary: £17,872.50 - £18,945 per annum (full time equivalent £35,745 - £37,890 per annum)
  • DBS Check: No
  • Location: Harlow, Essex, Essex

 Are you an experienced Leasehold professional looking for an opportunity to work proactively in a customer focused environment?  As a Team Leader you will work with the Home Ownership Managers support to ensure the smooth day to day operation of the Home Ownership Team  delivering a customer focused service which includes: 

  • Right to Buy
  • Statutory Leasehold Consultation
  • Billing and Recovery of Major Works and Annual Service Charges
  • Service Charge Loans
  • Leasehold Management
  • Lease Extensions

You will need to act as a role model for your team and will have excellent interpersonal and communication skills.  You will work closely with leasehold representatives in an established and extensive engagement framework and need to deliver customer orientated services of the highest quality and provide value for money.

You will be required to communicate effectively at all levels, and build on the successful relationships already established with customers and demonstrate knowledge of the legal framework covering both leasehold management and right to buy.

You will possess good communication skills, administration and IT skills demonstrating an ability to work within a busy and demanding environment.  You will need to be available to work or attend meetings outside of normal working hours.

For an informal discussion about the role please call Claire Hicks, Home Ownership Manager on 01279 446374

Downloads

  • Job Description
  • Employee Profile
  • Employer: Harlow Council
  • Reference: SL0006
  • Published: Thu 26/11/2020, 15:10 PM
  • Closing on: Thu 17/12/2020, 23:55 PM
  • Working Pattern: Job-Share, Part Time
  • Hours: 18.75 hours per week, working alternate Wednesdays, all day Thursday and Friday (banking 15 minutes per week to be used towards the shut down between Christmas and New Year)
  • Salary: £17,872.50 - £18,945 per annum (full time equivalent £35,745 - £37,890 per annum)
  • DBS Check: No
  • Location: Harlow, Essex, Essex

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