To assist the Blue Badge & Concessionary Travel Manager with the leadership and management of the Blue Badge & Concessionary Travel Team, dealing with all operational issues and day to day running of the service.
About the role
The Blue Badge and Concessionary Travel team work within Parking Services and assess eligibility and issue Blue Badges and Concessionary bus passes for disabled and elderly citizens within the city. The team are passionate and knowledgeable about their work, high performing and one of the most complimented teams in the council.
This vacancy is for 2 x Team Leaders to join the existing team leader in operationally managing the team with support from the Blue Badge and Concessionary Travel Manager. You will need to be an experienced, professional and people centered manager with the ability to motivate the team to get the best results. You will lead and manage team members performance and development and organise workflows to ensure deadlines are met. Additional duties will include writing complaints responses, responding to Freedom of information requests and collation of data for management purposes.
You will need to be able to work independently but also play a leading part in the team's work and help them to manage pressure.
Candidates will need to undertake a BPSS check if successful for this role.
For an informal discussion, please contact Rebecca Middlebrook - Blue Badge and Concessionary Travel Manager at firstname.lastname@example.org.
We highly recommend you read the ‘Statement Guidance’ below before you apply for this job. It is important you are able to show how you meet the essential criteria within the Person Specification when applying. Not following this guidance is likely to reduce your chances of success.
At Brighton & Hove City Council we offer staff a range of benefits. If you choose to work for us, in return we can offer you:
A competitive salary
Career average pension scheme
An opportunity to enhance your knowledge and skills
A range of other staff benefits
Find out more about Living in Brighton & Hove on our website.
Please note that this post is exempt from the Rehabilitation of Offenders Act 1974, and is subject to a Disclosure & Barring Service (DBS) Check.
Your starting salary will be pro rata if the above position is part-time or term-time only.
Work Permits: we may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Visas and Immigration (UKVI) Points-based Immigration System.
From 6 April 2011 the Home Office has placed a permanent restriction on the number of migrant workers that all Tier 2 (General) Sponsors can recruit. Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits.
We welcome applications from all sections of the community but particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, LGB, female or trans as these groups are currently under-represented in our Directorate workforce.
As part of Brighton & Hove City Council's ongoing commitment to redeployment, please note that this vacancy may be withdrawn at any stage of the recruitment process, without prior notice if a suitable redeployee (internal employee at risk of redundancy) is identified.