An opportunity has presented itself within the Business Support Service for an enthusiastic and confident individual who can rise to the challenges of a busy support service.
This role will support our Environment and Regen section by providing a high quality administrative service to Public Protection to assist with managing a variety of functions relating to the pandemic.
Main functions include:
- Dealing with incoming calls and queries from members of the public, business owners and other professionals in relation to Covid regulations
- Assisting the TTP service with making initial contact with individuals who have received a positive test
- Accurately entering data onto both the TTP and Public Protection databases
- Monitoring various email inboxes and signposting and escalating where appropriate
The role will be varied, diverse and subject to change as we move through the various recommendations from Welsh Government. Applicants will need to be flexible in their approach, have excellent IT and communication skills and be able to work on their own initiative as well as part of a team.
Experience of working in a business support environment is essential and dealing with a wide variety of requests and issues together with a rounded knowledge of Council services will be of great advantage in this role.
Qualifications for the position are 5 GCSE’s (or equivalent) Grade C or above (including Maths and English), NVQ Level 2 and ECDL or equivalent.
Closing Date: 26th November 2020 – 12 midnight
Interview Date: 3rd December 2020