IT Service Desk Analyst –
At Waltham Forest, we are 100% committed to providing our staff with the highest quality support for their ICT systems.
We need to make sure the Waltham Forest ICT experience is the very best it can be. And that means supporting services and people in a culture that puts customers first.
A new and exciting opportunity has arisen in our ICT Service Desk at Waltham Forest Council.
This is a great opportunity for someone who is looking to join a customer-focused technical support team.
Applicants should have an understanding and experience of:
- Windows 10
- Office 365
- Active Directory & Exchange Administration
- Azure, SCCM and Intune
- Application Support
- Customer Service & ITIL
- Telephone support
- ICT operating procedures
Applications should be able to work independently and as part of a team. You should have excellent communication skills and a desire to help.