£25,991 - £28,672 per annum
Town Hall, Exmouth & Blackdown House, Honiton
Full time 37 hours per week
East Devon is independently recognised as an outstanding place and so it follows that its council must also strive to be outstanding. Everything we do is aimed at ensuring that East Devon is a place that people want to live in, work in, visit and enjoy. Our ambition is to be an outstanding council which works together with local people to create great value services and an outstanding community, economy and environment for East Devon, now and for future generations.
About the role
As a Housing Officer, you’ll play a key role in providing a comprehensive and innovative housing advice service. You’ll be required to interview customers giving accurate and up to date housing advice, promoting the prevention of homelessness wherever possible using available resources. You’ll also proactively manage your own caseload and process homeless applications and relevant enquiries in accordance with legislation, providing temporary accommodation where necessary.
As a Housing Officer, you’ll be expected to cover the duty service in Exmouth and also Honiton on a rota basis post Covid restrictions.
Passionate and motivated with a helpful and friendly ‘can do’ attitude, you’ll possess excellent communication and interpersonal skills and be highly organised. Attention to detail is essential, along with a willingness to go the extra mile for our customers. You’ll be able to work on your own initiative to drive cases forward and support the rest of the team where necessary. The nature of the role can be pressurised so resilience and the ability to work under pressure are essential along with effective and accurate administration skills.
A valid driving licence and your own car are essential (reasonable adjustments may be possible according to the Equality Act).
Closing date: 22nd November 2020 Interviews: w/c 30th November 2020