Sales & Leasehold Services Officer – 1 Year Fixed Term Contract
Salary : SO1 £30,585 - £31,557
Enfield has an ambitious agenda for growth and with this comes the need for great services.
We are seeking an enthusiastic, performance driven, innovative individual to join our Home Ownership Services team as Sales & Leasehold Services Officer. Candidates must have extensive knowledge of both Right to Buy and Leasehold legislation, and preference will be given to applicants with experience in these fields.
The team will play an important part in our ambition to shape a progressive service offer for our tenants & leaseholders and for the wide range of our development and regeneration programmes. At Enfield we believe that better places are created both through improved physical design and infrastructure and good quality services.
This post links the Right to Buy and Leasehold Services areas of Enfield’s Home Ownership Services Team. The successful candidate will work with the Right to Buy Officer to manage and process all Right to Buy applications through to completion. In addition, they will be working as part of the team dealing with the day-to-day management of the Council’s leasehold portfolio and have specific responsibility for managing our leasehold subletting register. They will also support and manage the introduction of Shared Ownership and Shared Equity tenures as part of Enfield’s overall stock portfolio.
Candidates must have direct experience of delivering a front-line service in a challenging housing environment, be highly organised and able to work under pressure to meet tight deadlines. They should be used to working as part of a team as well as on their own initiative and have excellent written and verbal communication skills. Experience of using computerised information systems is also required. With an absolute commitment to first-rate customer services you will ensure excellent customer outcomes and experience for residents.
This position offers an exciting career development opportunity in the growing field of leasehold management.
This role requires that you upload 2 documents - in the "Document upload" section of the online application form.
1. a supporting statement addressing how you meet the requirements of the job description and person specification. 2. your CV which includes your full work history since leaving full time education.
Your supporting statement should be around 2 pages in A4 format.
Why it's great to work for Enfield Council
- An excellent pension through the Local Government Pension Scheme (LGPS).
- Up to 31 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.
- A blend of remote and office based working for most roles.
- Interest free season ticket loan repayable over three or ten months.
- Career development and learning experiences from a range of training courses and learning methods.
- Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.
- Health and leisure discounts and tax-free bikes for work.
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more
Closing and Interview Dates
Closing Date: Midnight, 26th November 2020
Interview Date: TBC
Fixed Term post/Secondment Opportunity
An external candidate, including Enfield Council agency workers, would be appointed on a fixed term contract, whilst internal candidates who are Council employees, would normally be expected to take up the post on a secondment basis.
To be eligible to apply for a secondment, Enfield Council employees must have completed probation and must have discussed/agreed the proposed secondment with their line manager. Fixed term contracts may be considered where secondment is not possible.
Secondments are the temporary loan of an employee from one part of the organisation to another part of the organisation and rely on the secondee to return to their substantive position on completion of the secondment.
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment.
If you have any difficulties accessing this information, please contact Oley Taal Gaye on 0208 132 1043 or email@example.com.
If you would like to know more about the role, please contact Bernice Harrild on 020 8132 1842 or email: firstname.lastname@example.org. If I am not available please contact email@example.com for an informal discussion or to arrange a visit to the team.