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This Vacancy has closed.

Business Support Coordinator

  • Employer: Surrey County Council
  • Reference: orbis/TP/789/10494
  • Published: Mon 28/09/2020, 10:26 AM
  • Closing on: Sun 11/10/2020, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 36.0 hours per week
  • Salary: £27,641 to £30,510 per annum
  • DBS Check: Yes
  • Location: Guildford Borough Council, Millmead Road, Guildford

We are looking for a dynamic and motivated individual to take up the Business Support Co-ordinator role in the Information Governance team in the Adult Social Care service.

The team itself covers a range of functions to ensure the service is compliant with its legal responsibilities to share and protect information. This includes the provision of specialist advice/training to staff on using information in a care setting, the processing of legal requests from the public in line with Data Protection and Freedom of Information Acts and the drafting of agreements for sharing information between the agencies and organisations delivering health and social care across Surrey and its borders.

The post advertised is the first point of contact for the team and therefore a 9am-5pm role with a key requirement to support and co-ordinate the work-flow through the team. This will include triaging all enquiries received to ensure they are processed in line with the teams policies and processes.

Some of the key accountabilities the role has are therefore:

  • Setting up, directing and processing legal requests for information submitted to the team made under Data Protection legislation, the Freedom of Information Act and other legal provisions relevant to the service (e.g. Police Enquiries).
  • Liaising directly organisations to process requests where relevant made, for Continuing Healthcare and LEDER reviews.
  • Supporting teams qualified staff in producing and delivering training plans and material for use across the Adult Social Care service.
  • Engaging with partners across the Health and Social Care sector to set up, and the drafting and establishing of, information sharing agreements across the County.

Successful applicants will therefore be required to be approachable, with an excellent telephone manner and have a calm and organised working style to support the teams work.

Applicants should also be aware that the work coming in to the team varies as with the work of all Information Governance teams, and can involve a significant level of file extraction from electronic records and information preparing through printing and photocopying.

A ‘can do’ attitude and sound IT skills, including familiarity with Microsoft Excel/Word and a past experience of using databases, are therefore essential.

For more information please refer to the job description below.

Additional Information

Contact Details

For an informal discussion contact Jenny Wooldridge or Simon Santos on 01483 517679. We look forward to receiving your application. 

Additional Information

The job advert closes at 23:59 on 11/10/2020.

Interviews will take place on week commencing 19/10/2020.

From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 26 days annual leave, rising to 28 days after 2 years’ service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.  We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.

Company Information

Our Values

Our values are what support our vision, shape the culture and are crucial in delivering our corporate strategy.

  • Employer: Surrey County Council
  • Reference: orbis/TP/789/10494
  • Published: Mon 28/09/2020, 10:26 AM
  • Closing on: Sun 11/10/2020, 23:59 PM
  • Working Pattern: Full Time
  • Hours: 36.0 hours per week
  • Salary: £27,641 to £30,510 per annum
  • DBS Check: Yes
  • Location: Guildford Borough Council, Millmead Road, Guildford

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