Surrey is one of the largest county councils in the UK and has over 50 libraries across the county. Our library teams deliver a range of services to all members of the public. Times have changed from when all that libraries offered was to lend books and access to a reference collection. Pre-Covid, Library Network Assistants would help branches support a range of online reference resources, hold computer classes, Rhymetimes and Storytimes, and various other events such as Minecraft sessions and Code Clubs. We also offered a range of services including library services for the elderly or disabled. We aim to deliver these services again as Covid restrictions ease.
We are looking for a friendly and enthusiastic person, to help us promote and deliver a first class and transforming library service for the people of Surrey.
Educated to GCSE level or equivalent, the successful applicant will have good computer skills, with the ability to support library customers with MS Office and other IT applications. Usually, Library Network Assistants also deliver children’s activities including Rhymetimes and Storytimes, and support other library events, for example author talks and IT sessions for customers – we hope to offer these services again as Covid restrictions ease. In the absence of a senior member of staff they take responsibility for the day to day delivery of the service, and the building. They also support weekend staff, volunteers and volunteer activities.
To be shortlisted for interview your CV and personal statement will clearly evidence how your skills and experiences to match our job profile – at the bottom of this advert.
We are looking for the following key skills from potential applicants:
- Knowledge of using Microsoft Office packages.
- Ability to use initiative and work under pressure with accuracy.
- A basic understanding of working in a library.
- Ability to manage time and workload.
- Positive working attitude towards training and development.
To be shortlisted to interview for this position your application will clearly evidence:
- Experience of working within a customer service environment.
- Confidence and resilience.
- An ability to work effectively under pressure in a busy multi-tasking environment, and independently as well as part of a team.
- An interest in, and an enthusiasm for, books and reading, information delivery, and virtual services.
- Flexibility towards work patterns.
If you thrive on variety, have excellent customer care and communication skills, and are willing to have a go at a wide range of tasks, you will find this an enjoyable and satisfying role.
Staff talk about working for the library service, in this YouTube video: http://tinyurl.com/library-staff-talkJob Advert
This is a fixed term contract until 31 March 2021.
Please note that the attached rota is subject to temporary or long term revision, when required, to meet the needs of the library service, including occasionally covering until 7pm.
Pre-Covid, Library Network Assistants at Farnham and Haslmere libraries would regularly support each other as well as Ash Library which is in the same sub-cluster and travel to other locations to support the wider library network as required. We are aiming to return to this way of working as restrictions ease.
For more information about these libraries please visit our website http://new.surreycc.gov.uk/people-and-community/libraries/your-library/find-your-nearest-library
Surrey County Councils' Library Service is committed to achieving a diverse shortlist to support our desire to increase the number of staff from under-represented groups in our workforce. If you would like to self-declare information about your background to the hiring manager as part of our positive action commitment, please do so.Additional Information
For an informal discussion contact Lydia Sharpe on 07974 253216 or by e-mail at firstname.lastname@example.org. We look forward to receiving your application.
The job advert closes at 23:59 on 25/09/2021.
Interviews will take place week commencing 05/10/2021.
There are no staff parking facilities at libraries in Surrey, however there are pay and display car parks close to most locations. If using public transport, please check what options are available for you to travel to individual locations, and when making your application, consider your travel costs and arrangements.
From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 26 days annual leave, rising to 28 days after 2 years’ service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.Company Information
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