Please note this vacancy is open to Medway Council Redeployee staff only at this time. Please refer to the Redeployee Guidance pack available on Medspace for further information on the process. If you are unable to access this please contact the Resourcing Team on 01634 332878 or by e-mail at firstname.lastname@example.org
We are looking for a Processing Appeals Officer to assist in the provision of an effective back office parking service contributing to the Medway's commitment to its community and environment.
You will be required to deal with correspondence, challenges, representations and appeals against parking enforcement activity, requiring exercise of judgement and discretion, and issue permits to residents & businesses within Medway.
To assist with the smooth running of the parking processing team on a day to day basis, helping to create an environment and structure that provides excellent customer service.
You will support the work of other processing staff during periods of absence or unusually high volumes of work to maintain the efficient provision of administrative services. You must be able to work in a pressured environment.
In return we offer you:
- Generous annual leave entitlement
- Generous local government pension scheme package
- Access to wider training and development qualifications
- Flexible working scheme
- Travel plan discounts
- Childcare voucher scheme
- Access to CAREFIRST advice & counselling service
- Employee discount scheme for national and local retailers
- Assisted car purchase scheme
If you would like to have an informal discussion with the recruiting manager please call Nick Terry on 01634 331763.
Please note that in accordance with current COVID-19 Government guidelines, in regards to social distancing, all interviews are likely to be held virtually via Microsoft Teams. Full details on how this will work will be sent to you, if your application is successfully shortlisted.
Applicants must be able to demonstrate all essential requirements as listed in the job profile
Equal Opportunities Commitment Statement
Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age
For further information please refer to the Medway information pack available as a download or to view online
Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.
Please visit http://www.mindfulemployer.net/ for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.
We reserve the right to close this vacancy at any time prior to the closing date.