The Berkshire Coroner’s Service is looking to recruit a Court Officer to oversee all aspects of inquest hearings at the Coroner’s Court and to deliver a wide range of administrative functions. The Coroners Service investigates sudden, violent and unnatural deaths across Berkshire. Hosted by Reading Borough Council, the service has its central offices based in Reading Town Hall which includes a dedicated facility for inquest hearings.
About the role
This is a customer-facing role dealing with members of the public during a difficult period in their lives. We are looking for candidates with proven experience of dealing with customers face-to-face, particularly in difficult or distressing circumstances.
The following experience is required for this role:
- This role will require you to work flexibly and collaboratively with the Coroner, Coroners’ Officers and Court Volunteers to provide an effective and efficient service.
- You will liaise with bereaved families and others attending court to ensure they are fully aware of the process as well as making sure inquest hearings are held to the required legal standards.
- You will have excellent communication skills both written and verbal and the ability to deal with bereaved family members in a professional and empathetic manner. The ability to communicate with people at all levels and from many disciplines is required.
- You will need to demonstrate excellent administrative skills, organisational ability and be able to cope with pressure.
- Previous experience of using IT systems and databases will be essential. Experience of working in a court setting or similar environment is desirable, although not essential.
We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment.
A competitive salary alongside a range of benefits including:
- Generous holiday entitlement - 24 days holiday each year plus bank holidays - rising to 32 days after 10 years' service, with the option to buy additional leave
- A wide range of flexible working opportunities
- Modern working environment at the Civic Offices in the heart of Reading
- Local Government Pension Scheme (LGPS)
- On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted, and a salary sacrifice scheme to help lower the cost of your nursery fees
- Season Ticket Loan - to help with the cost of your rail/ bus journey, to & from work
- Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax
For more information on this position please contact email@example.com
Closing Date: 22nd September 2020
Interview Date: Tbc
Interview format: The interview will be a questions and answer panel of 2 members and will last approximately 45 minutes.
Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.
Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.