£31,401 - £34,166 inclusive of outer fringe allowance pro rata
18.5 hours per week
Monday, Tuesday and every other Wednesday
Welwyn Hatfield Borough Council owns and manages more than 10,000 social rented and leaseholder homes and we have ambitions to do more. To do this, we are looking for a Neighbourhood Officer to join our team.
At Welwyn Hatfield Council, we offer a fantastic range of benefits for someone who is keen to make a difference. If you are looking to broaden your skills in housing role than this could be the role for you.
As a Neighbourhood Officer, you will manage a mixed tenure neighbourhood patch of properties delivering an excellent housing management service. You will work in partnership with relevant departments and agencies to improve the neighbourhood and manage tenancies effectively.
You will respond to enquiries raised by customers, members of the public and Councillors including complaints and reports of low level anti-social behaviour and carry out pre-tenancy work. Your duties will also include taking appropriate action on breach of tenancy issues through to court action, such as non-access, hoarding and property condition.
We are looking for some who has experience of working in social housing or a related field and have the ability to multi-task and prioritise your workload effectively showing flexibility and adaptability.
Joining Welwyn Hatfield Borough Council, you’ll discover a workplace where everyone is valued, supported and empowered. Start your application to join our Housing team today.
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.
Closing date for applications is 27 September 2020.
Assessments will be held on 5 October 2020.
Interviews will be held on 9 October 2020.
How to Apply
Please apply online via the link below.
Please read the Role Profile fully before applying for this vacancy. It is essential you refer to the Role Profile when completing your application.
You must demonstrate how you meet the criteria set out in the Role Profile and give examples to support your statements in the role specific questions section. If you do not demonstrate how you meet the criteria for the role your application will be unsuccessful.