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This Vacancy has closed.

Customer Services Centre Team Leader

  • Employer: Waverley Borough Council
  • Reference: DFD/20/132657
  • Published: Thu 03/09/2020, 15:10 PM
  • Closing on: Mon 21/09/2020, 9:00 AM
  • Working Pattern: Full Time, Part Time
  • Hours: 37 hours per week
  • Salary: Salary range £34,171 to £38,194
  • DBS Check: No
  • Location: Godalming - Surrey, Surrey

Are you passionate about delivering excellent customer services and motivating others to do the same?

Do you embrace change and drive better ways of delivering services?

Are you looking for a role with variety, where you can be relied on for your expertise and experience?

This is the perfect opportunity to work within a fast paced and dynamic customer focused environment, successfully managing customer enquiries across a wide range of Council services.

As an experienced team supervisor you will have a range of skills to be able to coach, motivate and drive performance to instil customer focus within your team.

You will have great people skills, being able to establish and maintain relationships with customers, partners and colleagues to ensure the Customer Services Centre evolves to keep pace with technology and changes in delivery.

This post is a full time role. However, all applications will be considered.

For an informal discussion about the post, please contact Helen Bower (Customer Services Centre Manager) on 01483 523220.

Interview date: Wednesday 30 September 2020

We do not accept CVs without a completed application form. Strictly no agencies please.

Please note we do not accept applications after the time given on the advert.

Downloads

  • Payscales 2020 - 2021
  • Welcome Letter
  • Job Description & Person Specification - Customer Services Centre Team Leader
  • Terms and Conditions - Customer Services Centre Team Leader
  • Employer: Waverley Borough Council
  • Reference: DFD/20/132657
  • Published: Thu 03/09/2020, 15:10 PM
  • Closing on: Mon 21/09/2020, 9:00 AM
  • Working Pattern: Full Time, Part Time
  • Hours: 37 hours per week
  • Salary: Salary range £34,171 to £38,194
  • DBS Check: No
  • Location: Godalming - Surrey, Surrey

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