The Regulatory Services team is responsible for delivering a pest control service and the regulation of clean air, port health border controls and sampling, health and safety, food safety and standards, animal welfare, communicable diseases, statutory nuisance, environmental permitting, rogue and fraudulent traders, fair trading, product safety, intellectual property crime, age restricted sales, petroleum and explosive safety
What is the role
The Principal Regulatory Services Officer is the senior investigator, regulator and decision maker of the Regulatory Services team and is responsible for the delivery of regulatory actions across the entire range of service functions particularly within trading standards and environmental health.
This role will typically deal with the organisation and delivery of timely reactive and proactive interventions and disposals in accordance with statutory obligations and service needs through the application of best practice advice from government, national institutions and regional expert working groups.
The Principal Regulatory Services Officer is responsible for delivering compliance with the law in the most appropriate manner and in the shortest possible timeframe, ensuring that high regard is given to the entire range of sanctions / best practice and whilst remaining in compliance with the law themselves.
This might include, for example, interventions with food businesses, delivering a wide range of licences in respect to animal welfare / public protection, providing free paying expert advice through various regulatory and fee paying services / regimes (such as at the ferry port / providing internal services to Housing, Planning and Licensing and delivering primary authority relationships), tracking and tackling scammers and rogue traders and the investigation of statutory nuisance.
The role may require participation in the service's 'night noise' investigation service which operates with a one week in five shift pattern for which a 17% salary allowance is provided.
As the senior regulator the role will focus upon legislative compliance supporting Service Leads and the Regulatory Service Manager in matters including:
- policy and statutory compliance
- legal proceedings - including prosecutions, civil actions and formal actions
- recruitment choices / disciplinary proceedings / performance management
- IT management / maintenance / development
- budget management / income generation / invoicing
- team development / training
- directly responding to dissatisfied consumers, elected members and FOI requests
- as necessary, the delivery / participation in service rotas / shift work
Who is the person
Post holders will need to be able to balance prescriptive proactive regulatory regimes with those relating to reactive responses to complaints / breaches of legislation, together with gathering intelligence on and assessing criminal activities or noncompliance through information received from third parties. The success of their actions requires a predisposition to be acutely able to manage criminal cases, investigations and heavy workloads, with their combined uncertainties, simultaneously.
The post holder will be required to hold (or working towards holding) one of the following:
- a degree in environmental health, environmental science, engineering or construction or a relevant professional qualification such as:
- The Higher Certificate in Food Control
- Diploma/Higher Diploma in Consumer Affairs and Trading Standards with food service delivery module
- Diploma in Acoustics and Noise Control or similarly recognised qualification for professional practitioners in acoustics
- an equivalent legal qualification (law degree) and / or accreditation by the National Crime Agency under parts: 2, 5 & 8 of the Proceeds of Crime Act 2002 together with significant understanding and experience of asset recovery;
Additionally, the post holder will have:
- extensive relevant regulatory experience
- interpersonal skills to contribute positively to complex team discussions relating to legal process / interpretation and appropriate consistent enforcement
- a business facing propensity whilst deploying business advice / compliance and tackling criminality bringing lawbreakers before the Courts
- a proven track record of enforcement using PACE, CPIA and RIPA demonstrating compliance with the various enforcement codes and knowledge and experience of how to gather admissible evidence
- experience of the judicial system, using the criminal and civil courts
- an understanding of intelligence gathering, the ability to disseminate the reported intelligence and fully understand its importance in a modern regulatory environment
- excellent report writing skills
- an understanding of official control programs
- knowledge and understanding of hazards and risk management techniques
- knowledge and understanding of specialist auditing and quality assurance skills
- an understanding of EU and national legislation
- an understanding the full range of enforcement sanctions and appropriate application of law
- an ability to coordinate consistent delivery of official controls the ability to respond effectively to complaints about the service from dissatisfied customers and enquiries from elected members
- high level of IT literacy
- high standards of communication and presentation skills to effectively engage with those they regulate
- able to cultivate strong healthy work ethics to maximise effectiveness and assist with a culture of accountability and transparency
- a flexible approach to deliver compliance interventions when they are required
- a full driving licence, to be able to travel round the city is essential, a car can be provided.