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Bank Residential Support Worker

  • Employer: Surrey County Council
  • Reference: orbis/TP/774/8370
  • Published: Thu 30/07/2020, 19:23 PM
  • Closing on: Sat 29/08/2020, 23:59 PM
  • Working Pattern: Flexible Hours
  • Hours: 0.01 hours per week
  • Salary: £13.05 per hour
  • DBS Check: Yes
  • Location: Woking

At Surrey County Council we are looking for temporary Residential Support Workers to assist with the delivery of our front line care service to help support children and young people within our Children’s Homes during this unprecedented time. You will be required to work flexibly as part of the team under a zero hour contract. Shift patterns may include some unsociable hours; including evenings, weekends, bank holidays and sleep-ins. The rate of pay is £13.05 per hour, and is subject to an additional enhancement in lieu of annual leave/sickness.

An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role, if you are successful.

Currently, we have a number of Residential Homes operating across the County which aim to provide a safe and stable environment for children and young people with different ages and needs. We are looking for positive role models who can work directly with children and young people, build and maintain meaningful relationships and are passionate to empower and encourage young people to make positive life changes.

About the role

As a Residential Support Worker your responsibilities may include:

  • Working directly with children and young people living in Children’s Homes to maximise their opportunities and potential.
  • Supporting children and young people with tasks such as cooking and personal care.
  • Co-ordinate, promote and engage in activities with children young people.
  • Developing and maintaining a stimulating and nurturing living environment, where young people feel happy and safe.
  • Working to a high standard in line with OFSTED inspection framework requirements including working towards the quality standards for children's home.
  • Working in partnership with other agencies.
  • Maintaining good communications and continuity of work practice within the Children’s Homes through attendance at, and contribution to regular team meetings.

What we are looking for

At Surrey we are keen to hear from individuals who have previous experience working with children, young people and/or families. For the this post you won’t necessarily need experience working in a residential setting, however you will need to demonstrate experience of working with and understanding some of the complex issues many children and young people in care may have. You will need to have empathy, resilience and a sense of humour.

Surrey Children's Service places the welfare of children and their families at the heart of our work. Team members are enthusiastic and supportive, committed to the provision of a quality service for children and their carers and we are looking for people with the requisite skill set to help us to continue to deliver support to children and young people in Surrey.

For more information please find attached to the bottom of this advert a full job profile.

Additional Information

In response to the challenges posed by Covid-19, the County Council has put in place a number of additional measures to support staff. This includes, access to transport if you do not have access to a car and public transport is not an option, and access to accommodation if you are concerned about returning to your family e.g. because they are shielding. You will be able to discuss this with the hiring manager.

You will be provided with the necessary level of Personal Protective Equipment, as per Government Guidance, required to safely carry out this role and we encourage all our staff to practice social distancing where possible and maintain good hand hygiene.

If you have any questions about this role, please contact cflccovid@surreycc.gov.uk for further information.

Applying if you have been furloughed from you Current Employer

If you are successful and have been furloughed you will need to do one of the following:

  1. If the terms within your non-SCC employment contract specify that you are permitted to take on work with another employer, you will need to fill out the form contained in the link below.
  2. If the terms within your non-SCC employment contract prohibit you working for another employer, you will need to seek written permission from your non-SCC employer to do so, and once written permissioned is obtained, fill out the form contained in the link below.

This is the relevant link for those who have been furloughed: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/873648/Starter_checklist_English.pdf .

As a bank contract, this role provides flexibility so that you would be able to return to your non-SCC employment when required.


This position may require you to travel to various Children’s Homes across Surrey to ensure support is provided to meet service demands. Our homes are located in:

  • Epsom
  • Dorking
  • Woking
  • Horley
  • Cobham
  • Redhill

Where possible, we will try to match people to roles that are geographically close to their home to reduce unnecessary travel, however this position may require you to travel to various locations across Surrey to engage directly with children, young people and families. Mileage will be reimbursed for required travel.

From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 24 days annual leave, rising to 28 days after 2 years’ service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.  We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.

Company Information

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Apply Now

  • Employer: Surrey County Council
  • Reference: orbis/TP/774/8370
  • Published: Thu 30/07/2020, 19:23 PM
  • Closing on: Sat 29/08/2020, 23:59 PM
  • Working Pattern: Flexible Hours
  • Hours: 0.01 hours per week
  • Salary: £13.05 per hour
  • DBS Check: Yes
  • Location: Woking

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