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Telecare Support Officer

  • Employer: Folkestone & Hythe District Council
  • Reference: CS/20/130797
  • Published: Tue 28/07/2020, 13:55 PM
  • Closing on: Mon 10/08/2020, 12:00 PM
  • Working Pattern: Part Time
  • Hours: 14.8 hours per week
  • Salary: £22,600 - £25,458 (Grade D) Depending on skills & experience
  • DBS Check: Enhanced
  • Location: Civic Centre, Castle Hill Avenue, Folkestone, Kent CT20 2QY, Kent

Folkestone & Hythe is a dynamic and innovative place to live, work and visit. Situated on Kent’s south east coast, the district is both rural and coastal in character. With an established arts and cultural hub and unrivalled regeneration, including the Garden Town Otterpool Park, the area is well connected, with London just under an hour away via the High Speed rail link and access to mainland Europe via the Channel Tunnel.
 
Based in our modern offices in the heart of Folkestone, with easy access to transport links, local shops, entertainment facilities and the seafront, we offer a flexible working environment, corporate membership and reward schemes, Employee Assistance Programme, and access to the Local Government Pension Scheme.

The Council is seeking to recruit a member of staff to join its dedicated and professional Lifeline Team. The purpose of this role is to contribute to the effective delivery of Folkestone & Hythe Lifeline by responding to enquiries and requests for installation and advice relating to Telecare Services.
The main duties of this role will include travelling around the district demonstrating, installing and servicing all Telecare products compliant with TSA Service Standard timescales and delivering presentations when required for marketing purposes whilst seeking avenues to promote Lifeline services.

The successful candidate will need to have experience of working in a customer facing environment, general experience of using basic power tools and DIY and an awareness of Telecare and/or Telehealth. The ability to present to small and large groups of professional bodies and potential clients would also be an advantage.

This post will involve occasional out of hours working i.e. occasional weekends and evenings and therefore the post-holder will be expected to be flexible in their approach, with a willingness to work other shifts occasionally should a need be demonstrated.

Appointment to this post is subject to receipt of satisfactory enhanced disclosure check from the Criminal Records Bureau, an Airwaves check and first class references.

The closing date for receipt of all completed application forms is 12pm on Monday 10th August 2020.

If you would like more information about the role, please feel free to contact Emily Parfett (Control Centre & Resilience Specialist) on emily.parfett@folkestone-hythe.gov.uk or on 01303 853191.

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  • Telecare Support Officer JDPS

How to Apply

Please apply online via the link provided below. Please note that we do not accept CV's without a fully completed application form.

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  • Employer: Folkestone & Hythe District Council
  • Reference: CS/20/130797
  • Published: Tue 28/07/2020, 13:55 PM
  • Closing on: Mon 10/08/2020, 12:00 PM
  • Working Pattern: Part Time
  • Hours: 14.8 hours per week
  • Salary: £22,600 - £25,458 (Grade D) Depending on skills & experience
  • DBS Check: Enhanced
  • Location: Civic Centre, Castle Hill Avenue, Folkestone, Kent CT20 2QY, Kent

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