Team: Bedfordshire Employment and Skills Service
Job Family: Providing - CBG7
Salary: £21,589 - £23,836 per annum, pro rata
Hours: 37 hours per week
Base Location: Kingsland, Houghton Regis (but this is flexible)
Contract Type: Permanent
Closing Date: 17th August 2020
Interview Date: 24th August 2020
More about the role:
The Bedfordshire Employment and Skills Service (BESS) is seeking a Business Support Officer to work with their in-house delivery team which specialises in delivering English, maths, ESOL and ICT to residents of Central Bedfordshire and Bedford Borough. They also support unemployed people find work and progress to the next stages in their education or careers and work with another Council Service area, the Academy, in delivery apprenticeships. You will provide comprehensive support with administrative, procurement and performance management activities, monitor and process resident course enquiries and ensure procedural paperwork compliance.
The role will require you to contribute to the continuing improvement of the team’s processes and efficiencies (including the move to increasingly using digital solutions), use of the TERMS Management Information System (MIS) and involve close working with other members of the wider BESS team.
You will need to have a strong understanding of funding body rules with a view to advising the delivery team of, for example, learner eligibility criteria; checking and monitoring learner documentation to ensure accuracy and funding compliance and liaising with internal contract management auditors as required.
You will support the BESS team in administering the examinations process, liaising with accrediting and examining awarding bodies as required, preparing electronic submissions and files for External Verification visits, and help with exam invigilation.
You will often be the first point of contact for existing learners or residents enquiring about courses and should be confident in dealing with both members of public and internal Council staff of all levels.
You will also support the development, maintenance and distribution of BESS publications and promotional marketing materials whilst also providing administrative support for meetings/workshops, preparing and circulating agenda and associated documents, taking minutes and managing the follow up of action points.
You should hold a qualification at Level 3 in addition to having GCSE Standards Grade A*-C, or equivalent, in Mathematics and English Language and a professional qualification in MS Office or Project management.
Join us, and take advantage of our rewards package, agile working and the chance to learn and progress. Find your greatness by helping us to deliver better services to the local community.
Central Bedfordshire Council has its own vision and values that are integral to everything we do. Our area vision is to make Central Bedfordshire 'A great place to live and work’.
Click HERE to apply now
To assess your suitability for the role, you must demonstrate how you meet the key outcomes, accountabilities and competencies. To do this, you’ll need to refer the Family Profile, Role Profile and Competency Framework which can be found in the Recruitment Pack: Business Support Officer Recruitment Pack
For an informal discussion about this position, please contact: Yola Burgo at email@example.com or call 0300 300 4304.
For queries related to the recruitment of this vacancy, please contact: The Recruitment Team at firstname.lastname@example.org
Central Bedfordshire Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees, volunteers and contractors to share this commitment. This post is subject to the disclosure of criminal records.
Central Bedfordshire Council is an equal opportunities employer. We welcome enquiries from everyone and value diversity in the workplace. We are a Disability Confident employer, we are working to become a Disability Confident leader in our community.
To maintain a fair and consistent approach for applicants, it is Central Bedfordshire Council's policy to only consider applications made via our online application system and we therefore thank you for not submitting your application offline. If you do not have a CV to hand, please look on our website for a CV template that you can use to create your CV to apply for this role. http://www.centralbedfordshire.gov.uk/jobs/work-here/application.aspx