Bereavement Service Assistant
Permanent, full-time (37 hours per week)
Salary: £21,233 per annum
Are you a team player? Do you have a kind and sympathetic nature? We have a very unique role, and an opportunity to appoint a Bereavement Service Assistant at the Kent & Sussex Crematorium which is owned and operated by Tunbridge Wells Borough Council.
The Council currently provides services and facilities for some 2100 cremation services each year as well as 50 burials and we are looking for someone to be part of our dedicated and caring team providing the highest level of customer service to bereaved families, visitors and stakeholders.
You will need to demonstrate excellent experience of office administration, ideally in a similar service environment, and possess kind and caring customer service and inter-personal skills. This is a very fast paced environment and you will need to be able to demonstrate the ability to remain calm and multitask under pressure. As well as being IT literate and comfortable with technological change, you will need to possess a highly flexible and organised approach to the role at hand.
Whilst being a great team player and possessing a ‘can do’ attitude in all you encounter, you will also require significant attention to detail, coupled with an ability to work with minimal supervision.
Your working hours will be:
08:30 – 17:00 Monday – Thursday
08:30 – 16:30 Friday.
37 hours per week.
Additional benefits for this post include 22 days annual leave (increasing to 27 days after 5 years continuous Local Government service), membership of the Local Government Pension Scheme, as well as invaluable training opportunities for continuing professional development.
Our competency framework describes what's expected from our employees in terms of attitudes and behaviors. To view our core competencies, click here.
Further information on the responsibilities and person criteria is available in the Job Description and Person Specification below. For an informal discussion about this role, please contact Megan Wilson, Bereavement Service Manager, on 01892 519772.
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Closing Date: 07/8/2020
Interview Date: 18/8/2020