Hours of work: 37 hours per week
Working pattern: Full-time
Contract Type: Permanent
Closing date: Sunday 12 July 2020
Interview dates to be arranged. Interviews may be conducted via video-conferencing software.
East Sussex Registration is a busy team delivering key services to the entire community. Every year across our Register Offices around the county we register thousands of births and deaths, as well as conducting wedding and civil partnership ceremonies. We also facilitate Citizenship Ceremonies for hundreds of people and reproduce tens of thousands of certificates from our historic archives dating back to 1837. People come to us at major events in their lives and count on us to deliver what they need, so our teams make a big impact on local communities.
The role of Registration Receptionist is key in helping us deliver excellent customer service to those accessing registration services and includes a variety of responsibilities;
- Dealing with customer enquiries via phone, letter, email and in person.
- Booking appointments.
- Creating statutory certificates.
- Providing administrative support to registrars.
The ideal candidate will have excellent interpersonal skills and be sensitive to the needs of people facing a range of life events. They should have administrative skills which include use of appointment booking software, MS Word and a good understanding of Excel formulas. This role also requires a high level of accuracy and attention to detail.
The nature of the work carried out makes this role unsuitable for working at home.