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This Vacancy has closed.

Participation Officer

  • Employer: Surrey County Council
  • Reference: orbis/TP/819/9041
  • Published: Wed 17/06/2020, 0:00 AM
  • Closing on: Wed 08/07/2020, 0:00 AM
  • Working Pattern: Full Time
  • Hours: 36
  • Salary: £27,641 - £30,510 per annum
  • DBS Check: No
  • Location: GU22 7QQ

Job introduction

 There are 2 roles available:

  • Participation Officer – Children in Care & Care Leavers – 1 year fixed term contract
  • Participation Officer – SEND (Special Education Needs & Disabilities)   - Permanent 

 

About the role

Come and join us to champion the voice of service users and improve outcomes for Surrey’s children, young people and families! We work to empower young people to be involved in decision making about their lives and services that affect them.  We appropriately challenge and are professionally curious.  We not only listen to children and young people but work with them to affect change. 

The User Voice and Participation (UVP) Team engages experts of their own lived experiences and professionals with an unconstrained understanding of what is and isn’t working and what the user feels will help their journey.

The UVP Team enables feedback through a variety of channels, many seek to boost the user’s self-confidence, self-belief and abilities through group work, 121 advocacy and the power of being listened to. Feedback is shared with health, social care, education, 3rd sector and other core services in order to improve frontline professional effectiveness.

The User Voice & Participation Team is made up of service users with experience of social care services, such as being in Care, Social Care, Mental Health, Domestic Abuse, Young[JC1]  Carers and Special Education Needs & Disabilities. We are a fully inclusive team welcoming applications from people who may not have experience of this type of work but who have these life experiences and can demonstrate competencies in the following areas

Key competencies

  • Able to understand and analyse feedback (quantitive and qualitative) from multiple channels and sources  
  • Create meaningful reports and marketing posts for multiple end points (child and young person, professional or parent/carer)
  • Able to use a variety of software and platforms (typically MS Packages, Canva, various social media channels, Wordpress, Zoom, WebEx)
  • Able to listen and really hear the views and feelings of service users and use a range of methods to encourage sharing. 
  • Co-ordinate or run interesting user led groups, consultations and projects linked to our service users to hear the voice of vulnerable children and young people
  • Support our Apprenticeship development programme, nurturing potential and adapting your approach according to individual learning needs
  • Direct and collaborative delivery of positive activities and opportunities that develop independence and aspirations of vulnerable young people
  • Direct work with vulnerable children, young people and families to understand their experiences and make improvements to Surrey services
  • Have a flexible approach to work in relation to varying tasks, activities, locations of work and hours worked.

We have two roles available both paying £27,641 pa (F/T) 36 hours per week, holiday starting at 26 days pa, plus Bank Holidays.

  • Participation Officer – Children in Care & Care Leavers – 1 year fixed term contract

We are looking to recruit an Officer with lived experience of being in the care system or someone who demonstrates passion about improving the lives of children who have been in care.

  • Participation Officer – SEND (Special Education Needs & Disabilities) 

We are looking to recruit an Officer with personal experiences of SEND, with current needs and disabilities or with SEND knowledge and experience. We are looking for a passionate individual who can support alternative methods of communicating, overcoming perceived barriers and drive improvements forward.

The team works in Woking or Leatherhead predominantly and we are also able to work from home.   Our locations and working hours vary according to the needs of our team and the people we work to support. Most of the team work roughly 9.00 – 17.00 Monday to Friday most days with variations in schedules when required.

Many groups and events operate in the evenings, there are a handful of overnight residential and weekend events throughout the year, which the whole team support. 

We welcome applications from those who can work under pressure and targets.  All positions are full time, but we will consider job sharing positions. 

We are a supportive team so would like to hear from people with additional needs or whom have family members or previous work or education experience of these subjects.  We would encourage those who may have experienced social care or youth justice services to consider applying.  We are looking for people whom have a passion for improving the lives of Surrey children.

We look forward to receiving your applications. Please make it clear, which role you are interested in applying for.

Additional information

Contact Details

you would like to have a conversation about the role and/or have any questions please contact Jessica Clark – User Voice & Participation Manager on 07964 133974 or email Jessica.clark@surreycc.gov.uk

Additional Information

The job advert closes at 23:59 on 08/07/2020.

Interview dates to be confirmed.

From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 24 days annual leave, rising to 28 days after 2 years’ service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.  We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.

An enhanced DBS ‘Disclosure and Barring Service’ check for regulated activity (formerly known as CRB) and the Children’s and Adults’ Barred List checks will be required for this role.

Company information

Our Values

Our values are what support our vision, shape the culture and are crucial in delivering our corporate strategy.

  • Employer: Surrey County Council
  • Reference: orbis/TP/819/9041
  • Published: Wed 17/06/2020, 0:00 AM
  • Closing on: Wed 08/07/2020, 0:00 AM
  • Working Pattern: Full Time
  • Hours: 36
  • Salary: £27,641 - £30,510 per annum
  • DBS Check: No
  • Location: GU22 7QQ